Field Service Technician - Paving

YOUR CAREER WITH LOUISIANA CAT

Louisiana Cat is an authorized Caterpillar Dealer in Louisiana. We are seeking a Field Service Technician – Paving to diagnose, troubleshoot, and repair paving equipment at customer job sites. Description The Field Service Technician – Paving is responsible for diagnosing, troubleshooting and repairing paving equipment in our at customer job sites/locations. Essential Functions Troubleshoots and repairs CAT paving products, including Pavers, Mills, Reclaimers, and Asphalt Compactors Ensures exceptional levels of communication and support in fast paced high stress environment Timely communication with customers and service coordinators on updates regarding repairs, parts, and other concerns Works with the Service Department, Product Support Representatives, and Sales Department to meet all the customer’s needs Complete service reports on time Maintain excellent customer support Applies electrical and hydraulic schematics to repair work Removes, repairs, and installs major components in varying configurations of equipment Maintains tooling Makes decisions in the field on warranty repair and guidelines, communicating with the customer and service coordinator Stays current with and applies applicable Caterpillar updates to paving equipment Maintains a safe work environment and complies with Company Safety Policy on PPE and inspections Maintains service truck Other duties as assigned by manager Qualifications High school diploma or (GED) equivalent Well‑rounded knowledge of paving equipment (5+ years of mechanical/repair experience) Technical training in diesel engines required; Prior experience with Caterpillar equipment is preferred Must be proficient in the use of a computer and related software (Word, Excel, etc.) Valid driver's license and a safe driving record Able to work varying shifts as necessary, including weekends and holidays Maintain a tool inventory sufficient to perform assigned tasks Job Facts Work Schedule: 9am – 5pm Monday – Friday; Schedule could vary depending on customer needs (i.e., traveling to job sites or customer locations, emergency calls, etc.) Physical Demands: While performing the duties of this job, the employee is required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee must be able to occasionally lift 75 pounds from floor to chest. The employee must have the ability to reach and use the arms within a full range of motion in order to retrieve stocked parts. The employee must have the ability to endure prolonged stooping, kneeling, crouching and squatting while performing mechanical operations. The employee must be able to exert push/pull forces with the arms in order to use various wrenches and tools. The employee must be able to endure prolonged forward and overhead arm positions while performing mechanical operations. The employee must be able to use the hands to grasp hand tools and parts. The employee must have the ability to climb onto and operate equipment. The employee must have the ability to operate and maintain a field service vehicle with GVW of less than 26,000 lbs. Work Environment: Employee regularly works indoors around moving mechanical parts. May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity. Noise level may be loud at times. Exposure to small quantities of chemicals, dust, steam, high‑pressure water, and high speed rotating equipment. Requires wearing common protective or safety equipment. Required to perform work in cramped spaces and/or high places. The noise level in the work environment is usually moderate, with occasional loudness when equipment is running. Benefits Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health) Short‑ and Long‑Term Disability Insurance Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life, and additional voluntary policies 401K Plan with Company Match Paid Holidays, Vacation, Parental Leave Technician Tool Loan Program up to $2,000 Safety Boot / Safety Prescription Glasses Allowances Employee Discounts Credit Union Technician Career Development Program - Shop & Field Service Training Safety We require strict compliance with PPE (personal protective equipment) safety regulations. We maintain compliance with all Federal, State and Local safety and company regulations. All employees must follow all Company Health, Safety & Environmental (HSE) procedures. Louisiana Cat is a drug‑free workplace, including marijuana and THC products. Equal Employment Opportunity Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans. Louisiana Cat (Louisiana Machinery Co., LLC) uses E‑Verify and complies with I‑9 employment eligibility requirements of all new hires. Click here for your rights: click here for more information Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information Pay Transparency Nondiscrimination Provision: click here for more information Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug‑free workplaces and post‑offer, pre‑employment process includes background check, drug/alcohol screen, and if applicable for the role, pre‑employment physical/fit for duty assessments. #J-18808-Ljbffr Louisiana Cat