Warehouse Department Manager - 3rd Shift GRO

Department Manager – Warehouse Operations FHI | Operators Who Lead

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

At FHI, we don't just move product—we keep operations running. Our Department Managers are the leaders who make that happen.

If you know what it takes to run a fast-paced warehouse, lead from the front, and deliver results through people, this is your opportunity to step into a role with real ownership and impact.

Essential Details

• Shift: Third Shift (6:00 PM – until completion)
• Schedule: Monday through Friday; occasional weekends and holidays may be required. Schedule is subject to change based on warehouse volume and operational needs
• Department: Grocery / Dry Goods
• Location: 1500 Brooks Ave, Rochester, NY
• Competitive Salary: $64,000
• Requirement: A valid driver's license is required for this role. Unfortunately, we are unable to proceed further with your application without it.

What You'll Own

As a Department Manager, you are the decision-maker on the floor. You'll lead unloading operations, direct your team, and ensure every shift runs safely, efficiently, and on time.

• Direct daily warehouse operations and unloading activities
• Assign work, manage workflows, and ensure timely completion of all loads
• Lead, coach, and develop associates, leads, and backup leads
• Drive hiring, promotions, and performance management decisions
• Ensure accurate and timely reporting of daily operational activity
• Partner with operations leadership, customers, and transportation teams
• Maintain compliance with all FHI policies, procedures, and safety standards

How You'll Make an Impact

Success in this role is measured by outcomes—not activity.

• Improve retention and reduce turnover year over year
• Strengthen safety performance and reduce DART rates
• Meet or exceed contribution margin and operating income targets
• Maintain or improve workers' compensation and direct labor costs

What Sets You Apart

You lead with accountability, organization, and follow-through.

• You take ownership and ensure things get done
• You prioritize effectively in a fast-moving environment
• You hold yourself and your team to high standards
• You invest in your team's growth and development
• You lead with safety and set the tone on the floor
• You communicate clearly across teams and levels

Day-to-Day Leadership

• Run daily huddles to align the team on goals and assignments
• Monitor performance and adjust workflows in real time
• Conduct safety inspections and enforce safe work practices
• Ensure clean, organized, and hazard-free work areas
• Verify load accuracy and completion
• Oversee timekeeping, audits, and approvals
• Train and mentor team members to build bench strength

What You Bring

• Experience in warehouse, distribution, or unloading operations
• 1+ years of leadership experience (preferred)
• Strong communication and problem-solving skills
• Ability to manage people, production, and priorities simultaneously
• Basic math and attention to detail
• Valid driver's license
• We believe that skills and experience are what truly matter. While education can be a valuable asset, it is not a strict requirement for success in this role.

Why You'll Love Working With Us:

• Competitive Salary
• Weekly Pay: Never wait long for your earnings
• Full Benefits: Medical, dental, vision, 401(k) & PTO
• Growth Opportunities: Training, certifications, promotions
• Referral Bonus: Bring friends and earn extra cash

We value real-world experience. If you've led teams and delivered results in an operations environment, we want to talk.

Work Environment

• Warehouse setting with varying temperatures
• Physical role requiring lifting (25–95 lbs occasionally)
• Frequent movement: walking, bending, lifting, and reaching
• Combination of floor leadership and administrative responsibilities

By submitting this application, you consent for FHI to contact you via phone (call or text) or email.

This job description is not a comprehensive list of all duties or responsibilities; they may change at any time with or without notice.

FHI is proud to be an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Additional Location:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!