Store Manager

At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the corner stone of our business - we invite you to grow your career with us. We are currently seeking an inspiring, confident, and ambitious individual to join the Movado Company Store team as the Store Manager at the Wrentham Premium Outlets in Wrentham, MA. Roles and Responsibilities: Achieve financial objectives for the store—this includes meeting or exceeding store sales goals and ensuring that store expense budgets are met Set sales goals for all store associates and monitor their performance against these goals Analyze store performance through the use of business analytics and implement programs to enhance store performance Recruit, hire, train, evaluate and counsel store employees to ensure peak performance Schedule, organize and assign employees as well as follow up on their work results to maximize store performance Maintain and enhance the performance of the staff through continuous training and coaching Identify current and future customer requirements by establishing rapport with potential and actual customers and ensure that the store utilizes excellent CRM practices Regularly conduct performance evaluations and communicate the appropriate employee improvement plans Resolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfaction Ensure that all store employees maintain the store in accordance with company standards Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service Conduct regular store meetings to keep staff informed of all store and corporate issues Communicate, implement and manage store marketing and merchandising programs Execute and monitor loss prevention and shrink programs in accordance with corporate policies Oversee all store operational issues and administrative duties and ensure the timely opening and closing of the store Maintain the stability, security and reputation of the store by complying with corporate, legal and security requirements Regularly communicate and coordinate with the appropriate corporate personnel in operations of the store Requirements: The ideal candidate will have at least 3 years of experience as a Retail Manager, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail Solid sales background Open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule) Strong business acumen—use of business analytics Superior skills in managing employees with an ability to develop and mentor as it relates to sales performance Excellent interpersonal and communication skills Proven ability to build a culture focused on success and teamwork Intermediate computer skills Benefits: Our employees enjoy a competitive compensation, employee discount, time off and benefit package. Including an annual rate ranging from $62,000-$75,000 and commission on sales. Application Process: All considered applicants will need to apply directly on our career website at ( If you are not applying directly on our career website ( responding to this post and/or providing a resume for this job does not constitute submission of an application. Due to the volume of interest and resumes received, we may not reply to all submissions. The application process is defined by Movado Group, requires submission of an application through our career website, and may involve an interview, job related testing, or other steps. Commitment to Diversity, Equity and Inclusion: Movado Group is an equal opportunity employer and supports workforce diversity. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. Family of Brands: Movado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, CALVIN KLEIN®, COACH®, HUGO BOSS®, LACOSTE®, and TOMMY HILFIGER® watches worldwide, and operates Movado company stores in the United States. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. Movado Group was originally created in 1961 as the North American Watch Company. Its founder, Gedalio Grinberg, was a refugee from Cuba who quickly became a legend in the watch industry. Pioneering the luxury watch business, Grinberg gained acclaim through his many widespread accomplishments, including his contribution to building the Piaget brand, the rescue and revitalization of the Movado brand and his efforts to rally Swiss forces during the quartz crisis of the 1970s. Gedalio Grinberg laid the foundation for what has become, under the successful leadership of his son, Efraim Grinberg, a $500+ million watch company. Today, Movado Group is a major player in the watch industry worldwide, offering exciting career opportunities and a strong portfolio of ten widely respected brands: Movado, EBEL, Concord, MVMT, Olivia Burton, Coach Watches, HUGO BOSS Watches, Lacoste Watches, Tommy Hilfiger Watches and Calvin Klein Watches. As our brands expand globally, our employees continue to enjoy the rich experience of a small company environment, with hands-on involvement and exposure to many different aspects of the business. From Product Development to Supply Chain operations, our employees can learn the inner workings of the industry, while growing within the organization. We currently own and operate over 50 Movado Company Stores that offer exceptional value on products from all our fine watch brands. With strategic locations nationwide, this retail division supports our brand image and increases sales for our company. A successful global corporation, Movado Group employs over 1,100 people worldwide. Our corporate headquarters are in Paramus, New Jersey. We have manufacturing facilities in Switzerland and the Far East, and regional offices in France, Germany, the United Kingdom, China including Hong Kong. We enjoy a strong international presence as a leader in the watch industry. From fashion to luxury, our distinctive and diverse brands offer a wide range of growth opportunities. Join the Movado Group team and work for the best brands in the market, while becoming a part of a world-class organization.