Insurance Operations Specialist

We are seeking detail-oriented, self-directed professionals to join our upcoming training class as an Insurance Rater. This is not a data entry position; it is a critical-thinking role requiring problem-solving abilities, high accuracy, and excellent communication.

Working in a hybrid environment, you will handle customer requests, navigate multiple technical systems, and maintain high standards of quality and efficiency in a fast-paced setting.

salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Process insurance rating requests accurately while maintaining compliance and meeting production metrics.

• Demonstrate initiative, critical thinking, and autonomy to resolve complex inquiries and anticipate operational needs.

• Manage multiple priorities and adhere to strict deadlines in a cross-functional, remote, and in-office environment.

• Maintain professional written and verbal communication across all email, phone, and team interactions.

Candidate Profile & Qualification

• Education: Associate degree or higher preferred (not required).

• Technical Skills: Comfortable using Microsoft Office Suite (Word, Excel, Outlook), Adobe Acrobat, and multi-system desktop tools.

• Communication: Exceptional written and verbal communication skills. Professionalism in written correspondence and interviews is heavily emphasized.

Skills

• Insurance
• Review

Qualifications

• Years of experience: 1 year
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.