Residential Aide

Job TitleResidential Aides provide ongoing support to all onsite services. The Residential Aides assist with guests' basic needs and will work in conjunction with the case management team to monitor and provide appropriate basic services to families.Compensation & BenefitsStarting Salary Range for City Sanctuary Facility Residential Aide: $18.68 per hourWhen considering your next opportunity, compensation is only part of the picture. We offer a benefits package designed to invest in your future and support your life outside of work.Highlights include:Up to a 6% 401(k) company match to help you build long-term financial securityPaid time off as part of our comprehensive benefits package, so you have the flexibility to rest, recharge, and enjoy what matters mostMedical, dental, and vision insurance, plus prescription drug coverageBasic life and AD&D insurance, with supplemental life optionsShort-term and long-term disability coveragePaid holidaysEmployee Assistance Program (EAP)Flexible Spending Account (FSA) and Health Savings Account (HSA) optionsProfessional development, training, and certification supportVoluntary benefits including accident, critical illness, and identity theft protectionBecause taking care of our employees isn't just a promise, it's part of who we are.Benefits are subject to change and eligibility requirements apply.ResponsibilitiesCity Sanctuary Facility Residential Aide Responsibilities Include:Document all families, staff and visitors entering and exiting the facility; complete census forms, report all incidents, and log all eventsFacilitate resident new admissions and move outsGenerate and submit nightly rosters and file all documentation relating to shift coverageProvide a professional greeting to all visitors and callers.Ensure the lobby and front of the building are always clearedPrevent loitering in all areas within and surrounding the building in conjunction with securityAssist with fire drills/emergency evacuationsAssist custodial and security staff with the maintenance and security of the facilityDistribute mail to familiesFacilitate room check and hourly roundsFacilitate the food distribution process including receiving food deliveryImplement all programmatic needs as necessary and outlined by the Site and Social Services Directors.Performs other job-related duties as assignedPerforms other duties as may be assigned.Basic QualificationsCity Sanctuary Facility Residential Aide Basic Qualifications:High school diploma or equivalent or the equivalent combination of education and experience.1 to 2 years of progressively work experience in a housing or shelter program, services, and operations.Must have direct client services experience.Spanish/English bilingual fluency requiredStrong customer services backgroundProblem solving skillsMust be organized as well as, have excellent verbal, communication skills and the ability to work collaboratively with familiesAble to prioritize and be accountable for timeliness to complete projects in a timely mannerPossess sensitivity to the service population's cultural and socio-economic characteristics.Ability to organize, multitask and prioritize duties and responsibilities efficientlyPast applicable job experience may include, but is not limited to: City Refuge Residential Assistant, Civic Sanctuary Housing Support Staff, or Metropolitan Safehouse Residence Attendant.Must be able to lift and carry up to 20 pounds.Must pass pre-employment qualifications of Cherokee Federal.Company InformationBehind every government mission stands skilled, mission-driven talent: people whose expertise and dedication turn complex challenges into successful outcomes. Cherokee Nation Management & Consulting, part of Cherokee Federal, the federal contracting division of Cherokee Nation Businesses, is that team. We modernize aging systems, deliver care where it's needed most, and keep missions supplied, staffed, and moving across defense, intelligence, and civilian agencies. For more than 60 federal clients, we take on the work others won't, and deliver where it counts. If that's the kind of work you're looking for, you've found your team. Learn more at cherokee-federal.com.Job InfoJob Identification 43782Job Category Community and Social ServicePosting Date 09/22/2026, 03:51 PMJob Schedule Full timeLocations Brooklyn, NY, United States (On-site)Regular or Temporary Regular