Regional Director, Solutions Engineering, Enterprise

About FactoryOur mission is to create a world where software builds and improves itself.We build the platform for self-improving software development, helping the world's largest enterprise engineering teams turn their organizations into autonomous software factories. Customers including Nvidia, Blackstone, Royal Bank of Canada (RBC), Palo Alto Networks, Adobe, and T-Mobile run Factory to ship code, review PRs, run tests, and deploy continuously - getting smarter with every cycle.In 2026, we raised $200M at a $5B valuation, bringing our total funding to over $400M. We are backed by world-class investors and operators including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi (CEO of Databricks), and Frank Slootman (Former CEO of Snowflake).About the RoleFactory is hiring a Solutions Engineering Manager to build the Enterprise Solutions Engineering team. Our Enterprise Solutions Engineers own the full customer lifecycle, pre-sales and post-sales: discovery, demos, proofs of concept, security and architecture reviews, pilot delivery, and the ongoing adoption and expansion of Factory once a customer is live. You will help build out the team, define how it runs, and own both the technical win and the production outcome for our fastest-growing Enterprise accounts.You will hire and coach the people who do this work, set the standard for how it is done, and stay close enough to the accounts to do it yourself when it matters. You will work directly with Enterprise Sales leadership, and closely with Product and Engineering. This is a hands-on, zero-to-one leadership role at the intersection of Sales, Product, and Engineering. It suits someone who combines real technical fluency, strong people leadership, and sound judgment under deal pressure.What you will do and achieveBuild the Enterprise Solutions Engineering team: define the hiring profile, recruit and close the founding Solutions Engineers, and grow the team with the Enterprise pipelineDesign and iterate the team's operating playbook across the full lifecycle: discovery, pilot scoping, success metrics, security and compliance reviews, production rollout, and ongoing adoption and expansionOwn the team's technical win rate, time-to-technical-win, pilot-to-production conversion, and post-sales adoption and expansion; report them to GTM leadership and use them to coach the teamPartner with Sales leadership and Account Executives to run high-quality technical discovery, demos, and proofs of concept that tie directly to customer outcomesCarry accounts directly while the team ramps, and serve as the escalation point for complex evaluations, at-risk deployments, and high-stakes Enterprise deals, including CTO, VP Engineering, and Security stakeholdersOnboard, coach, and develop Solutions Engineers; set clear expectations, career paths, and performance standards, and shorten ramp time with structured enablementAct as the voice of the field internally, feeding customer and prospect insight back to Product and EngineeringQualificationsYou do not need to meet every requirement to be a strong candidate. If this role excites you and you have related experience, we encourage you to apply.4+ years leading Enterprise Solutions Engineering, Field Engineering, Solutions Architecture, or customer engineering teams in enterprise software, spanning pre-sales and post-sales, including at least one team you built or scaled from a small starting pointA strong hiring track record: you know how to source, assess, and close senior technical customer-facing talentA strong technical foundation and fluency in modern software development workflows, developer tooling, CI/CD, and AI coding toolsProven ability to partner with Sales while protecting technical integrity and customer trustComfort in high-pressure, customer-facing environments; you can take over a stalled evaluation or a struggling deployment and move it forwardOperational discipline: you track technical win rates and pilot outcomes and run a team on the numbers, not on anecdotesExecutive presence and clear communication with developers, architects, and CTOs alikeA builder and player-coach mindset: you thrive in a fast-moving startup and create structure where little existsNice to haveHands-on experience with agentic coding tools, LLM-based products, or developer platform salesBackground as a software engineer or in a technical consulting roleExperience standing up a new team or function for a high-growth companyThis is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)LocationSan Francisco, CAEmployment TypeFull timeLocation TypeOn-siteDepartmentGTM