Benefits Specialist - No Experience Required - Remote

Serving working families since 1951 across the United States, Canada, and New Zealand - alongside our New York affiliate, National Income Life Insurance Company - we specialize in life, accident, and supplemental health coverage for members of labor unions, credit unions, associations, and their families. Our approach is personal and relationship-driven, meeting clients where they're most comfortable: at home.

Role responsibilities

• Deliver enrollment materials and walk through eligibility requirements.
• Handle inbound service calls with prompt, clear resolutions.
• Return client calls and follow up to closure.
• Prioritize client needs while answering coverage questions.
• Use a structured needs analysis to prepare and present tailored policy options.
• Join ongoing training and partner with leadership to stay current on products and policies.

What we offer

• Comprehensive training and a smooth onboarding experience.
• 100% remote, work-from-home flexibility.
• Competitive compensation model.
• Weekly pay plus performance-based bonuses.
• Clear, merit-based advancement paths.
• Full benefits after three months.
• A supportive culture that respects work-life balance.

If you're seeking meaningful growth within a stable, long-standing organization, this role offers a strong platform to build your career.