Network Operations Engineer
Artech Information Systems LLC
Job Title: Network Operations Engineer (NOC)
Location: Riverwoods,IL
Duration:6 month Job Description: We are seeking a skilled Network Operations Engineer to manage and support a large-scale, global mixed-media network environment that supports mission-critical applications. Key Responsibilities:
Location: Riverwoods,IL
Duration:6 month Job Description: We are seeking a skilled Network Operations Engineer to manage and support a large-scale, global mixed-media network environment that supports mission-critical applications. Key Responsibilities:
- Operate, administer, and manage day-to-day network operations in a high-availability environment.
- Monitor network performance, connectivity, system events, and alerts to ensure optimal functionality.
- Analyze alarm data, identify issues, and initiate corrective actions to restore services promptly.
- Troubleshoot and resolve network incidents, minimizing impact on business applications.
- Manage and update incident tickets through resolution, coordinating with internal teams and external vendors.
- Perform network testing, analysis, and corrective actions to ensure service continuity.
- Provide timely communication and escalation to management and outage response teams.
- Collaborate with Command Centers to assess network availability and support critical incidents.
- Implement and manage network changes following standard procedures.
- Perform preventive maintenance activities to ensure network stability and reliability.
- Create, maintain, and update NOC documentation and operational procedures.
- Strong knowledge of network monitoring and troubleshooting
- Experience in handling incidents in a NOC environment
- Familiarity with ticketing tools and escalation processes
- Ability to work in a fast-paced, 24/7 operational environment
- Good communication and coordination skills
Vacancy posted 4 days ago
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