Voodoo Doughnut New York City - Now Hiring Shift Supervisors!

Job Description

Job Description

Exciting news! Voodoo Doughnut is expanding and we are now hiring stellar Shift Supervisors to be a part of our grand opening crew at our first location in New York City!

We are hosting a job fair next week for our grand opening team in New York City. We will have team members on-site at the following times.

When : 

• Wednesday, 7/8 from 10am to 4pm
• Thursday, 7/9 from 10am to 4pm

Where : 

• 134 29th St. Second Floor. New York, NY 10001

We welcome you to come by when you're available to interview with one of our operations team leaders!

We are seeking individuals as unique as our doughnuts that thrive in a fast-paced growth environment Oh, it might help if you enjoy out-of-this-world doughnuts, too!

Why Voodoo?

• Ditch the name tag, forget the uniforms - we believe you shine when you can be yourself!
• Music is major! The team controls the playlist in our store.
• Cash in the dough with competitive pay and tips (average $4-$6/hr).
• We treasure our Shift Supervisors. We offer medical, dental, and vision benefits; paid time off; pet insurance; parental leave; weekly pay; disability and life insurance; holiday pay; EAP; and much more.
• Doughnuts for days - doughnuts are always free for our team!

Essential Duties:

• Acts with integrity, honesty, and the passion that promotes a positive work environment.
• Creates meaningful connections with guests, discovers guest needs, and responds with a guest focused attitude.
• Monitors shift service expectations and lobby appearance to promote a positive guest environment.
• Develops positive relationships with all members of the shop team and understands how to address individual motivation, needs, and concerns. 
• Fosters a positive learning environment through clear, specific, timely, and respectful coaching and feedback to team members on shift.
• Assists and supports team member training through positive reinforcement and coaching.
• Maintains an energetic, inviting, and safe atmosphere during shift.
• Directs team members to various workstations to ease operational flow and ensures cleanliness and guest needs are met during shift.
• Communicates production numbers, collaborating with shop management to meet sales and labor targets.
• Supports shop product ordering and inventory needs.
• Follows standard operating procedures set forth by Voodoo Doughnut including cash handling, guest and team member incident reporting, state health inspections, and overall safety and security of the shop. 
• Communicates safety and equipment needs to shop management team.
• Executes shop opening, midday, and closing protocols and procedures.
• Responsible for providing team member breaks and rest periods following state regulations and guidelines.
• Maintains a calm presence during peak volume or unannounced events.
• Maintains regular and consistent attendance and punctuality.

How Do I Qualify?

• Must be at least 18 years of age to apply.
• Must be authorized to work in the United States.
• Flexible schedule including days, evenings, weekends, overnights, and holidays with the ability to work various shifts. 
• Current food handler's card or ability to obtain one upon hire.
• Positive and professional attitude.
• Basic math and kitchen/cooking skills.
• Ability to work as a team and build lasting relationships.
• Demonstrate a superior work ethic. 
• Reliable transportation.
• Prior experience in food service, bakery production, or customer service.

Physical Requirements

• Handle cooked or raw bacon and allergens including soy, wheat, dairy, strawberries, peanuts, and/or coconut.
• Perform repetitive movements such as walking, pushing, pulling, bending, twisting, reaching, kneeling, crouching, and stooping.
• Stand for the duration of a shift.
• Sustained physical endurance and speed.
• Safely lift and carry heavy objects up to 50 lbs.
• Walk up and down stairs depending on shop.
• Work with chemicals used in cleaning and sanitizing.

Working Conditions

• Kitchen environment rotating between front and back of house.
• High noise levels due to operations, guests, and overhead music.
• Environment of high volume and input.  
• May be indoor or outdoor setting depending on shop (varied weather conditions are expected) including delivering car side orders to guests.