Industrial Generator Field Service Technician 1

Industrial Generator Field Service Technician 1

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About EPD:

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Job Summary:

The Industrial Generator Field Service Technician 1 is responsible for the maintenance, troubleshooting, repair, and optimization of gas/diesel engines to ensure their safe, efficient, and reliable operation. This role involves performing scheduled and unscheduled service activities on-site or at customer locations, diagnosing mechanical and electrical issues, and ensuring compliance with environmental and safety standards.

What You Will Do:

• Support Service Coordination
• Order Processing
• CVA and Service Order Management
• Technical Information
• Financial Management
• Maintenance and Service Activities
• Troubleshooting and Repairs
• Documentation
• Training
• Customer Support
• Internal Support
• Resource Management

Top Candidates Will Also Have:

• Safety Qualification: NFPA70E and OSHA10

Additional Requirements:

• Requires a high school diploma or equivalent.
• Typically requires 1-3 years of related experience.
• Valid driver's license and ability to meet background, drug, and medical requirements.
• Soft Skills: Accuracy, organization, customer service, and used to travel.

Physical Demands:

• Frequently required to stand and reach with hands and arms.
• Frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close, distance, color, and peripheral vision.

Work Environment:

• Frequently exposed to moving mechanical parts and outside weather conditions.
• Noise Level: Moderate, occasionally severe.
• Required to wear Personal Protective Equipment (PPE), including, but not limited to, steel-toed safety shoes and safety glasses.

Additional Information:

• Travel requirement of 70-90% (Local) and 20-30% (Outside local area).
• Schedule: Monday Friday 7:00 AM 3:00 PM - 24/7.
• Overtime is based on business needs.
• Company Service Trucks will be assigned to employees based on qualifications and business needs.
• Position may require Special Government Clearance: Passing a US Government background check may be required as a job requirement.
• Additional Benefits: Company phone, Company Credit Card, Company Vehicle (including insurance, towing, and personal use) provided.
• Domestic relocation assistance is not offered for this position.
• Visa sponsorship is not offered for this position.

Final Details:

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at

Please ensure you frequently check the e-mail account you provided on your application, including the junk/spam folder, as this is the primary correspondence method in our recruiting process.

Summary Pay Range:

$26.58 - $39.86

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.