Systems Engineer

Empower AI Systems Engineer

Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. The result is a government workforce that is exponentially more creative and productive.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

We have an exciting opportunity at the Department of State! The Systems Engineer is responsible for the development and maintenance of the enterprise infrastructure supporting the hybrid VPC and global IT infrastructure for the customer. In this role, you will provide engineering and implementation services used across the customer enterprise.

Your responsibilities include:

• Designing and implementing upgrades, enhancements, and modernization for the enterprise IT environment.
• This includes the requirement to design and implement server and storage filer infrastructure to support distributed, high-volume data storage and networked file sharing, leveraging modern technologies to improve scalability, performance, and reliability.
• Managing customer AD domain to provide authentication and authorization services for organizational units in the NCR and domestic facilities, ensuring integration with modern security protocols and standards.
• Providing backup services for customer servers, systems, and data centers, including redundant backup storage, integrity checks, and audit processes.
• Backup and restoration infrastructure shall utilize modern platforms (e.g., Dell EMC Data Domain, Oracle ZDLRA) and comply with industry best practices for data protection.
• Operating and maintaining MS Exchange clusters in data center facilities and Exchange servers at domestic facilities, ensuring alignment with modern email and collaboration technologies.
• Coordinating and collaborating with customer organizations to ensure all DNS implementations conform to and integrate with DoS requirements and infrastructure.
• Helping manage DHCP scopes and leases to support dynamic and scalable network configurations.
• Managing, updating, and maintaining the Customer Hardware Request website in support of deployment services.

Qualifications

The following are the education and experience required for this position:

• 6+ years
• Bachelor's in IT or related field
• Secret Security Clearance

Preferred requirements:

• COMP TIA Sec +; ITIL4 Foundation Certification(s)

This position requires the ability to perform the below essential functions:

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Ambulate between several buildings
• Stoop, kneel, crouch, or crawl as required
• Repeatedly lift and carry weight up to 40 pounds
• Travel by land or air transportation 25%.

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.