Garage Door Technician

Job Description

Job Description

Full-time, Experienced

We are on the hunt for full-time Experienced Garage Door Service Technicians who operate with integrity, honesty, and positivity. Techs who like helping people and solving problems. 

Be a part of a company with a friendly and supportive team that helps you excel in your career.

Here are some of the benefits we offer:

• Competitive Pay
• Company Trucks and Equipment
• Financial Incentives Paid Bi-Weekly
• Paid Vacation
• Medical Benefits Offered
• Positive Work Atmosphere
• and more

Our shop is located in Katy, but we serve the greater Houston area and all of Texas with our commercial work. We’re a friendly and supportive team that works together to deliver exceptional customer service. From the moment we book a call to the completion of a job, we strive to create a top-notch experience for our customers.

As a Service Technician, you’ll meet with customers, diagnose their garage door or opener issues, present repair options, close the sale, and complete the work. You’ll interact with customers daily, so excellent customer service skills are a must. If you like knowing you have positively impacted your customer's life by solving their garage door problem, we encourage you to apply now!

$60,000+ yearly

We are looking for positive, energetic techs who are willing to learn and follow our proven process to success.

As a tech, you will:

• Assess garage door/opener issues to determine appropriate resolutions
• Discuss in detail your discoveries with the customer
• Build customer rapport to build customer confidence
• Perform repairs/installs with attention to detail
• Regularly stock the truck
• Assist in stock procurement in the warehouse
• Participate in regular meetings and training
• Continually expand tech knowledge and skill base
• Utilize software for all company transactions
• Calculate installation openings and perform site inspections
• Keep all appointments and arrive at the customer's specified time

• 1-2 years of garage door experience is required; commercial experience is a plus but not required
• Sales Experience – You are able to handle objections to convert the sale
• Excellent Communication Skills – Explain details to customers as well as the team/manager/ office
• Rapport Builder – People think you are friendly, outgoing, and easy to talk to. People like to do business with those they feel they can trust
• Teachable – Must be teachable, eager, and able to learn and implement new processes
• Tech-Friendly - Easily reachable by text/call during and outside business hours. Adaptable to learning new software
• Professional – You conduct yourself professionally in appearance, attire, language, and attitude

Must-haves:

• Must have a clean driving record
• Must pass a background check
• Must provide your own tools
• Must speak English fluently
• Must be able to work alternating Saturdays
• High school diploma or GED required
• For this role, you need to have outstanding skills in providing service to customers

We support our techs with:

• Company tablet for customer interfacing and job tracking
• Company uniforms
• Company trucks and equipment: Take-home truck after 90 days of continuous employment
• Paid vacation hours after one year
• Regular weekly meetings to stay connected with the entire team, celebrate individual wins, and provide continuous learning opportunities
• Financial incentives are paid bi-weekly

We believe in building careers worth having and in these fast-changing times, having a supportive team is crucial. By joining a team with essential core values, you'll find more than just a job—you'll gain a sense of belonging and support that extends beyond work. Our culture encourages personal growth, camaraderie, and a work-life balance that allows you to thrive both professionally and personally. With us, you're not just a technician, you're part of our ohana.