Branch Manager

Branch ManagerThis Branch Manager opportunity will be responsible for managing the functions of a full service branch, including maintaining existing and developing new customer relationships, both personal and business. The Branch deposit size normally exceeds $25,000,000-75,000,000 in a single branch over in a combination of managing multiple branches. Accountability includes achieving sales performance objectives of the branch relating to deposit growth, fee income, and expense control. Responsible for the supervising, coaching, and developing of branch staff and ensuring the communication and adherence with all Bank best practices, policies, procedures, and regulations.Responsibilities:Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationshipsDevelops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development callsAchieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost controlReinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and servicesManages and coaches the branch sales team to effectively provide financial solutions to customersProvides customer resolution to problems and inquiries through direct personal action or referral to the proper departmentHas knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and proceduresEnsures that dual control is in place for all vaults/safes containing cash/negotiablesCoordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustmentsTakes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plansKeeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales teamProvides regular team meetings for branch personnel to convey information received in seminars, manager's meetings, conference calls and other sourcesRefers customers to wealth management, brokerage and commercial representatives as appropriateManages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of depositManages overall responsibility for settlement of branch cash; Conducts audits and oversees completion of monthly and quarterly branch auditsOpens and closes branch office adhering to bank's security policy and proceduresParticipates as a member of branch-local civic organizations to promote Bank name, products and servicesCoaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assignedMay be responsible for managing more than one BranchAs business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hoursQualifications:Bachelor's degree preferred or equivalent work experience; Minimum of five (5) years experience a management capacity requiredExcellent verbal and written communications skills in Spanish or additional language a plus. Must possess an NMLS license or obtain NMLS license within 90 days of employmentAbility to complete ongoing NMLS training and ensure SAFE Act compliance is requiredStrong sales and service skills; Strong planning and organizational skills; Strong communication, problem solving, and coaching skills.Proficiency in Microsoft Office productsDemonstrated strong interpersonal skillsDemonstrated ability to be flexible and adaptableAbility to travel to other branch locations as business needs ariseFlexibility on work schedule as business needs ariseKey Competencies:AccountabilityLeadership SkillsInterpersonal SkillsStrategic Planning and ExecutionOrganizationEssential Functions:Sitting for extended periods of time.Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.Ability to converse and exchange information with all levels of staff within organization.Ability to observe, perceive, identify, and translate dataAbility to travel via air, rail, automobile and/or bus.Company Profile