Senior Product Manager

Senior Manager, ProductThe Senior Manager, Product owns end-to-end accountability for AI Center of Excellence, overseeing that AI based product and solution delivers value to customers and is a viable business model. They are responsible for executing on the overall AI product strategy, roadmap, backlog and financials, driving performance against KPIs (financial and non-financial). They balance investments (money, time, people) in short?term tactical product improvements with long?term product investments to maximize ROI. They provide clear guidance to product management and development teams on customer needs and expected outcomes. They engage with other key stakeholders across the business to ensure product success.Execute product vision and strategy including the product goals/objectives, target market, product differentiation, positioning, and the plans to grow market share over its lifecycleDevelop and manage the product roadmapEvaluate product performance and solicit feedback, integrating the voice of the customer into the product, includes gathering and presenting customer insights from researchEngages regularly with the Product Development team to guide the PD team and make sure business needs are being conveyed/met; including managing the product backlogOversee the product P&L to hit revenue, EBITDA, and/or other targets against budgetRun Product Management function for AI Center of Excellence managing and prioritizing AI use case needs coming from various Business Units and Functional Units within the organization.Basic Qualifications:5 plus years of experience as an Associate Product Manager or similar role3 years experience in people managementPreferred Qualifications:Experience in product lifecycle managementFamiliarity with Agile frameworkKnowledge of project management tools, like JiraExperience in analyzing and interpreting complex data.Working knowledge of product data systems and fulfillment operations.Working knowledge with General Purpose AI Tools like CoPilot, ChatGPT, Claude, Gemini and their usage for Product Management.Versed in lean/agile methodologies that maximize the flow of valueProduct management experience with a Center of Excellence Team, preferred.Expertise in working with a multi-disciplinary team on customer-focused products and services that deliver valuable outcomes.Significant Payment industry knowledge and expertise within B2B Payments & Payment Processing are essential.Proven ability to prioritize competing demands and obtain buy-in from stakeholders.Practices lean agile and design thinking principles led/facilitated workshops to cultivate the ideation.Ability to leverage data to make decisions about product features/attributes/componentsExcellent at leading change and inspiring others to change behaviorsA strong influencer in continuous learning and innovation culture. Keen ability to assess product design quality, creativity, and innovation.Strong communication, decision making, relationship-building skills.Self-starter, leadership skills, data analysis, product lifecycle mgmt, process improvement, project management.Additional Basic Qualifications:Must be 18 years of age or olderCompensationThe compensation range for this position is $140,000.00 - $165,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.BenefitsIn line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:Healthcare (Medical, Dental, Vision)Paid Time Off, Volunteer Time Off, and HolidaysEmployer-Matched Retirement PlanEmployee Stock Purchase PlanShort-Term and Long-Term DisabilityInfertility Treatment, Adoption and Surrogacy AssistanceTuition ReimbursementThese benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to View email address on click.appcast.io.