Parking Attendant Supervisor (non-driving / non-valet)

Job Description

Job Description

Overview

Supervisor - Parking Attendant

Pay Rate: $20.00 per hour

Job Type: Seasonal Full-Time (Now - October)

Location: Narragansett, Rhode Island

Shift & Schedule: Friday - Tuesday OR Wednesday - Sunday

6:00AM - 2:00pm OR 7:00AM - 3:00PM

Application Question: Will you be ok standing/ moving for your entire shift?

Position Summary:

The Supervisor will assist with the oversight of the staff and operation, while delivering the company’s standards of customer service.

Essential Duties and Responsibilities

• Help motivate and lead staff in promoting teamwork and a customer service environment.
• Respond to customer inquiries and complaints and assist with completing accident/incident reports.
• Assist with training, scheduling, and evaluation of staff.
• Communicate with staff on a regular basis and communicate policy changes, new programs, and operational changes.
• Assist local management with maintaining and/or cataloging all equipment, uniforms, and supplies.
• Reconcile daily bank reports and ticket logs and identify discrepancies as applicable.
• Maintain log of field bank transactions, uniforms issued, and parking violators, as applicable.
• Monitor cleanliness and physical conditions at the assigned facilities and report any safety or maintenance issues to local management.
• Enforce policy/procedure, rules, and regulations.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues, and thanking each customer at the end of the interaction.
• Perform valet, attendant, or cashier duties as needed.

Non-Essential Duties and Responsibilities

• Other special projects as assigned by local management.

Minimum Job Qualifications

• High School degree or equivalent preferred.
• One yearof related customer service experience preferred.
• Parking experience preferred.
• Ability to read, comprehend, and communicate effectively both verbally and through written and electronic correspondence.
• Must have a valid DMV driver’s license with at least 3 years of driving experience.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
• Ability to safely drive a standard or automatic transmission vehicle.
• Ability to lead in a fast-paced environment.
• Ability to provide customer resolution in a professional and friendly manner.
• Exhibit leadership, coaching and motivational skills.
• Ability to work flexible hours, including nights, weekends, and holidays.

What's in it for you?

• We promote from within - park your career here!
• Free Parking!**
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!

• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)**Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*

• Wellness is provided according to city or state mandates

The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Physical Demands: The employee will be required to stand, walk, sit, use hands-to-fingers, handle tools or controls, reach with hands or arms, talk, and hear. Employee will often lift and/or move objects up to 50lbs.

Work Environment: The employee will be subjected to weather conditions prevalent at the time. The employee is regularly exposed to fumes and airborne particles. The noise level in this work environment can range from minimal to moderate.

*This list is not all-inclusive. The full job description will be provided at your interview.

**Free parking while on shift at your assigned Porpark location.

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.

Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation