Guitar Technician - Base Pay + Commissions

Why Guitar Center? These are some of the rewards available to our employees: Medical coverage Dental coverage Vision coverage 401(k) with company match Mental health support Paid sick, holiday and vacation time Employee discount program Tuition reimbursement options Gig leave for musicians—take time off to tour and return after your tour Position Overview Guitar Center embodies the world of creativity and music, encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non‑musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first while fulfilling our mission. Key Characteristics Customer Focus: Understands customer service principles, provides an excellent customer experience, is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Initiative: Identifies opportunities and issues, follows through on work activities, learns quickly, takes positive action without being requested, and develops knowledge and skills including product, store operations, sales, and leadership. Self‑drive to improve knowledge and self‑development. Selling: Works through the GC certification program to gain baseline knowledge of products and sales techniques. Training: Learns effectively, communicates information and techniques so that they are retained. Responsibilities Interact with customers, ensuring a positive customer experience. Service customer‑owned instruments with a high level of craftsmanship. Maintain store‑owned gear, as requested. Complete warranty repair work. Perform additional duties as assigned. Qualifications Skilled understanding of repairing Guitars. Preferred Foundational product knowledge on Guitar Center products. Equal‑Opportunity Mandate Guitar Center is an Equal‑Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements. Reasonable Accommodation If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling or by sending an email to . #J-18808-Ljbffr