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MLTC Care Coordinator

ProKatchers LLC

Job Title : MLTC Care Coordinator

Location : Manhattan, NY - 10004

Duration : 02+ months

Education : High School graduation or evidence of having satisfactory passed a High School Equivalency Program

Shift Details : 9:00 AM-5:00 P, 35hrs/week

General Description:

  • Handles both incoming and outgoing calls on the MLTC/PCS ACD.
  • Liaison between MetroPlus and HHA/PCA vendors re: communication about service to members.
  • Monitors the assigned queues in the authorization system (Care Connect) to ensure timely processing of service authorization requests.
  • Track and monitor members’ admission to hospitals, nurse home facilities, ER visits and unexpected outcomes.

Use Application system to enter authorization or services as per benefit of the program.

Vacancy posted 3 days ago
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