Server - Big E's Midland

Suburban Inns

Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries!

Server Starting wage: $5.49/hr plus Tips

Server Benefits Include:

Employee and Friends & Family hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Flexible schedules
Holiday Pay
8 hours of paid volunteer time per year
Advancement and professional growth opportunities
Monetary recognition program
Monetary referral program
100% paid maternity/paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Server Position Summary:

Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied.

Server Essential Functions:

Report to work in professionally appropriate attire, presented neat and clean
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Anticipate and meet the needs and expectations of our guests, then go one step further
Check section assignment
Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor)
Roll lunch/dinner silverware (knife, fork)
Take room service orders and deliver them to guests
Obtain orders from guests ensuring accuracy
Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons
Verify accuracy of the bill, and present to the guest
Handle all cash and credit card charges as prescribed by standard operating procedures
Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions
Complete assigned shift duties
Pre-bus tables
Run food and help others when able
Provide pool service to guests in pool area
Complete closing shift work
Exhibit regular and recurrent attendance records
Other duties as requested by management

Position Requirements:

Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Good communication skills
Formal Education and Job-Related Experience: None
License, Registration, and/or Certification Required: TIPS or ServSafe Alcohol Certification (May be completed upon hire)
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on property.

Uniform and Appearance Guidelines:

Uniform: A shirt and nametag will be provided. Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications. Pants need to be either black slacks or dark wash jeans with no holes (no yoga-style) and shoes need to be black, close-toed and non-slip.
Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor

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Vacancy posted 10 hours ago

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