HDM Driver

Driver

The HDM Driver will be responsible for all aspects of meal delivery and transportation of Meal Deliverers to Encore's homebound elderly in the contracted areas of Manhattan which includes 14th Street - 116th Street and across 5th Avenue and 12th Avenue. The HDM Driver will be the point person in ensuring that Meal Deliverers are brought to and picked up from designated routes in order to deliver homebound clients meals/food boxes. The HDM Driver must be reliable, personable, patient, have good communication skills and must be able to identify emergency situations with clients. The HDM Driver will need to be flexible, be available to work some holidays, emergencies and during inclement weather. The ideal candidate will be a team player with a "roll up their sleeves to get the job done" work ethic.

This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental, Visions, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits.

Responsibilities:

• Assist with meal packaging for the homebound clients;
• Follow all the procedures necessary to deliver meals in a timely, safe and proper fashion;
• Deliver meals to homebound clients, as well as holiday and emergency meals, as necessary;
• Ensure clients are checked off in the HDM Mobile App while they're being delivered;
• Collect and record client contributions; return safely to Customer Service Manager;
• Assist in taking monthly end-of-route meal temperatures;
• Deliver program materials and information to the homebound;
• Notify Customer Service Manager of any change in client's status or inability to deliver a meal Face-to-Face;
• Move, unpack and store food items and supplies and clean meal carrier bags as required;
• Meet with Lead Driver at end of routes to provide tally of delivery information;
• Report any issues with vehicle to Lead Driver; pick up and drop off vehicle to get serviced;
• Maintain vehicle clean and also ensure all Meal Deliverers clean up after themselves;
• Ensure Meal Deliverers are dropped off and picked up at their destination in a timely manner;
• Follow and Obey all traffic laws;
• Be available to work on holidays and during emergencies, as requested;
• Attend all quarterly in-service trainings;
• Carefully load the vehicle for transport;
• Transport meals and deliverers to and from various locations and deliver meals;
• Ensure the safety of all passengers (seat belts and other safety devices);
• Responsible for pick-up and return of vehicle to designated parking area;
• In conjunction with Lead Driver maintain valid inspection/vehicle registration;
• Clean vehicle (exterior/interior) as needed and maintain daily mileage log;
• Remind all in vehicle: no eating, drinking or smoking in the vehicle
• Maintain gas level (not to fall below of a tank) and purchase gas as necessary
• Never leave vehicle idling while parked and adhere to all NYC traffic and parking standards
• Never park vehicle in a manner not covered by vehicle's parking permit
• Perform other tasks assigned by the Dispatch Coordinator and Director of Nutritional Services.

Requirements:

• High school diploma or equivalent;
• Possession of a valid New York State Driver's License Class E and driving experience in NYC are required;
• Must have a clean driving record;
• Must be dynamic, caring and innovative;
• Must be able to speak, read and write English; bilingual/Conversational Spanish preferred;
• Must be able to work independently, lift and carry two or more bags of 30 pounds on a rolling cart for a 10-block radius;
• Able to climb several flights of stairs and be on one's feet for several hours;
• Must be able to deliver meals/food boxes in elevator and non-elevator buildings;
• Able to identify emergency situations; and have patience and good people skills;
• Must be flexible and be able to work Monday through Saturday (5 days a week), Holidays and during weather emergencies and/or emergencies as requested;
• Must have a clean driving record and pass an annual vision test.