Retail Food Associate

Job Summary The Retail Food Services Associate at North Mississippi Health Services supports the provision of timely, safe, quality food service for customers, including food preparation, serving, area stocking, and sanitation. The role requires strong communication skills to engage positively within the department and with external customers. The associate also utilizes strong organizational skills to complete documentation, register management, and other operational activities efficiently while ensuring a safe, compliant, and quality food service experience. Job Functions Ensures timely, safe food service to customers: preparation, plating, and serving of food. Remains responsible for following assigned areas’ daily menu, recipes, service standards, and procedures. Efficiently follows proper portion controls and leftover food techniques provided by supervisor. Greets customers and manages transactions accurately when assigned to cash register. Secures cash register drawer prior to leaving station unattended. Maintains, cleans, and stocks all food service areas. Maintains the physical area efficiently, including cleaning and sanitation of all assigned areas, sanitation of food service equipment, delivery of soiled dishes to dish room, and scraping and spraying excess food debris from soiled dishes. Uses food and supplies wisely. Follows proper food safety procedures. Actively participates in HACCP (Hazard Analysis Critical Control Points) program. Cleans & sanitizes all areas to meet State Board of Health standards. Assists in the keeping of assigned HACCP monitors. Maintains food service documentation as assigned by supervisor. Qualifications Education High School Diploma or GED Equivalent (or equivalent). Required. Knowledge, Skills, and Abilities Ability to understand and follow written and verbal instructions, including recipes, menus, and chemical mixtures. Effective written and verbal communication skills. Mathematical skills and problem-solving abilities. Interpersonal skills. Knowledgeable in point-of-sale and cash registers. High level of initiative, accuracy, diplomacy, and self-direction. Ability to work well within a team-oriented structure and independently when required. Adherence to department grooming, hand washing, and food safety standards. Prioritization of workflow and efficient completion of multiple tasks. Ability to seek customer feedback and improve services and products. Support and participate in quality process improvement activities. Maintain confidentiality. Daily interaction with patients, families, clinical staff, physicians, support staff, and visitors. Interaction with all internal and external customers to provide high-quality customer service. Courteous and professional demeanor. Adherence to the Hospital’s mission statement and behavioral standards. Physical Demands Standing – Constantly Walking – Frequently Sitting – Rarely Lifting/Carrying – Frequently, 50 lbs Pushing/Pulling – Frequently Climbing – Occasionally Balancing – Occasionally Stooping/Kneeling/Bending – Frequently Reaching/Overhead Work – Frequently Grasping – Frequently Speaking – Occasionally Hearing – Constantly Repetitive Motions – Constantly Eye/Hand/Foot Coordination – Frequently Benefits Available Continuing Education 403B Retirement Plan with Employer Match Contributions Pet, Identity Theft, and Legal Services Insurance Wellness Programs and Incentives Referral Bonuses Employee Assistance Program Medical Benefits Dental Benefits Vision Benefits License + Certification Reimbursement Life, Long-Term, and Short-Term Disability, Group Accident, Critical Illness, and Hospital Indemnity Insurance Employee Discount Program Early Access to Earned Wages Tuition Assistance Relocation Assistance Paid Time Away Special Employee Rates at NMMC Wellness Centers #J-18808-Ljbffr