Managed Service Integration Technician

Job Description

Job Description

Department : Operations

Reports To: Senior MS Integration Technician

Position Type: Full-Time

Location: Mechanicsburg, PA (Field-Based)

Wage Range: $25.00 - $35.00 per hour

 

FLSA Status: Non-Exempt

 

Position Overview

We are seeking an experienced Security Systems Integration Technician to join our growing team. The ideal candidate

will possess strong technical expertise in electronic security systems, including access control, video surveillance,

intrusion detection, and integrated network-based solutions. Experience with Lenel, Milestone, Axis, and DMP platforms

is strongly preferred.

This role requires a motivated professional who can work independently and collaboratively in fast-paced, dynamic

environments while delivering high-quality installations and exceptional customer service.

Qualifications

Required / Preferred Experience

• Minimum of two (2) years of experience in the electronic security or low-voltage industry preferred
• Experience with the following platforms is strongly preferred:
• Lenel access control systems
• Milestone video management systems
• Axis Communications products
• DMP intrusion systems
• Basic understanding of IP networking and network-based security systems
• Ability to read and interpret blueprints, schematics, and wiring diagrams
• Working knowledge of Microsoft Windows and Microsoft Office platforms
• Experience in Q360 Professional Services Automation is a strong plus

Technical and Physical Requirements

• Strong troubleshooting and problem-solving skills in fast-paced environments
• Mechanical aptitude with the ability to safely operate hand and power tools
• Ability to safely lift up to 50 pounds
• Ability to stand, bend, and work for extended periods of time
• Comfortable working on ladders, scaffolding, and mechanical lifts at heights exceeding 60 feet
• Ability to work indoors and outdoors in varying weather conditions and jobsite environments
• Valid driver’s license with a clean driving record
• Must have the ability to pass security background checks

Professional Skills

• Ability to work effectively with clients, contractors, and team members
• Strong communication and organizational skills
• Commitment to professionalism, accountability, and quality workmanship

Core Values and Behavioral Expectations

We are committed to building a team culture centered on:

• Trust and integrity
• High-quality workmanship
• Accountability for both successes and failures
• Professionalism and strong moral principles
• Promptness, accuracy, and reliability
• Continuous improvement and innovation
• Excellence in self-performance and teamwork
• A service-oriented mindset
• Respect for coworkers, clients, and company culture
• Commitment to long-term customer relationships

Essential Duties and Responsibilities

Project Coordination and Team Collaboration

• Work closely with Project Managers and team members to coordinate installations, service calls, and project
• completion
• Maintain clear communication regarding project progress, challenges, and customer needs
• Security System Installation Service
• Install, program, test, troubleshoot, repair, and maintain:
• Access control systems
• Video surveillance systems
• Intrusion detection systems
• Intercom systems
• Locks, gates, and vehicle barriers
• Associated low-voltage cabling and network infrastructure
• Technical Troubleshooting
• Diagnose and resolve hardware, software, and networking issues related to integrated security systems
• Perform system testing, commissioning, and customer demonstrations
• Networking System Integration
• Configure and support IP-based security devices and basic network infrastructure
• Assist with integration of multiple security platforms and devices
• Equipment Operation Fabrication
• Safely operate a variety of tools, testing equipment, lifts, and construction-related equipment
• Fabricate and modify equipment or mounting solutions as required for installations

Quality Assurance and Customer Service

• Maintain clean and organized job sites and company vehicles
• Perform installations and service work to company quality standards
• Ensure customer satisfaction through professionalism, communication, and attention to detail

Work Environment

This position regularly requires work in:

• Commercial construction sites
• Existing occupied business environments Indoor and outdoor conditions
• Elevated work areas and confined spaces

Travel Requirements

This role offers a dynamic and engaging work environment that includes regular travel for site visits, project support,

training, and other impactful business activities. You’ll have the opportunity to work throughout a diverse regional

service area, making travel an exciting and integral part of the position; expect 20%-30% overnight travel.

Qualified candidates will have a valid driver’s license, a clean driving record, and dependable transportation to meet

travel needs. To further support your success in the role, a company van may be provided following the successful

completion of the probationary period.

Company Description

At M3T Corporation, we do more than provide security solutions, we protect people, property, and critical assets through expertise, innovation, and unwavering commitment to our clients.

Based in Central Pennsylvania, M3T is a growing security solutions company built on professionalism, integrity, and operational excellence. Our team delivers high-quality security services for organizations that depend on trusted professionals to safeguard what matters most.

We're looking for experienced, motivated individuals who take pride in their work and thrive in dynamic environments. At M3T, you'll have the opportunity to make a real impact, work alongside skilled professionals, and grow with a company that values initiative, leadership, and continuous development.

If you're seeking more than just a job- if you're looking for a career where your expertise is respected, your contributions matter, and your growth is supported, we invite you to join the M3T team.

Protect. Lead. Grow. Build your future with M3T Corporation.

Company Description

At M3T Corporation, we do more than provide security solutions, we protect people, property, and critical assets through expertise, innovation, and unwavering commitment to our clients.\n\nBased in Central Pennsylvania, M3T is a growing security solutions company built on professionalism, integrity, and operational excellence. Our team delivers high-quality security services for organizations that depend on trusted professionals to safeguard what matters most.\n\nWe're looking for experienced, motivated individuals who take pride in their work and thrive in dynamic environments. At M3T, you'll have the opportunity to make a real impact, work alongside skilled professionals, and grow with a company that values initiative, leadership, and continuous development.\n\nIf you're seeking more than just a job- if you're looking for a career where your expertise is respected, your contributions matter, and your growth is supported, we invite you to join the M3T team.\n\nProtect. Lead. Grow. Build your future with M3T Corporation.