CCaaS Solutions Architect
Tata Consultancy Services
Tata Consultancy Services in the United States is seeking a CCaaS specialist to configure, deploy, and support contact center solutions across voice, chat, SMS, email, and social channels. You will design ACD routing, build IVR workflows, and manage telephony connectivity while ensuring compliance and high availability. The role emphasizes omnichannel routing, authentication workflows, and integration with Salesforce/ServiceNow. #J-18808-Ljbffr Tata Consultancy Services
Vacancy posted 16 hours ago
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