Overnight Front Office Manager — Guest Experience Leader
Highgate
Highgate Hotels is seeking a Front Office Manager for E11EVEN Club Hotel & Residences in Miami. You will oversee daily Front Office operations, supervise overnight staff, handle guest relations, and ensure service standards meet hotel expectations. This role requires strong leadership, exceptional communication, and proficiency in OPERA, HotSOS and iVvy. Responsibilities include night-shift management, audits, guest relocations on overcapacity nights, and collaboration with Sales and Revenue #J-18808-Ljbffr Highgate
Vacancy posted 8 hours ago
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