Tasting Room Associate

Do you love our wines and enjoy serving guests? Trump Winery is seeking a friendly, professional, and enthusiastic Tasting Room Associate. You will be responsible for providing the front‑line guest experience by developing relationships that promote sales and brand loyalty. This position is the champion of customer service in creating the perfect balance of education and good times for our guests. Title Tasting Room Associate - Part Time, non-exempt, less than 30 hours per week Location Grand Hall Tasting Room - 20 minutes south of Downtown Charlottesville, 20 minutes north of Scottsville Hours Between 10:30 am and 6:00 pm. Weekdays are required (Wednesdays to Mondays) and some weekends/holidays as needed. Part‑time, non‑exempt, less than 30 hours per week. Wage $8.00/hr plus tips (average tip range is an additional $15/hr-$20/hr) Benefits 401k after one year with up to 6% company match Generous employee discounts Travel Discounts at Trump Hotels Other employee programs such as TicketsatWork, Shoes for Crews/Red Wing, Discount Gym Membership at Planet Fitness, employee referral program, monthly educational opportunities and so much more! Essential Duties Greeting and educating guests on wine, the wine industry, and Charlottesville tourism Serve wine and food to guests Promote profitable sales of Trump wine, Wine Club, merchandise and events Respond intelligently to guest questions regarding Trump Winery, winemaking, and Albemarle Estate Execute opening and closing duties Clean, organize, and stock the Tasting Room, restrooms, and kitchen Process payment transactions on POS system Work in a team environment as well as independently Attend scheduled ongoing training Assist guests in carrying out purchases Perform daily cleaning of tasting room, restroom, patio, kitchen, office, and parking lot Other duties as assigned to ensure the business runs efficiently Requirements Must be 21 years of age or older Exemplary customer service skills Ability to interact with guests at all levels of wine knowledge Must have an interest in learning about wine Flexible availability to include weekends and holidays Can handle multiple tasks at one time Communicates professionally in person and on the phone Is passionate about selling food and wine Anticipate guests' needs and respond appropriately Ability to lift 50 lbs frequently Ability to stand for extended periods Pre‑employment background check required Disability Accommodation Trump Winery and Albemarle Estate at Trump Winery is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation due to a disability, please contact our Human Resources Manager to make us of your needs. Equal Opportunity Employer Trump Winery is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, age, protected veteran status, or other categories protected by federal, state, and local law. E-Verify Participation Trump Winery participates in the E-Verify Program (Identity and Employment Eligibility Verification) and uses E-Verify to confirm work authorization. Candidates must be eligible to work in the United States. Este Empleador participa en E-Verify (Verificación de Documentos de Identidad y Elegibilidad de Empleo). #J-18808-Ljbffr