Certified Medical Assistant - Spanish-Speaking Preferred (Open & Promotional)

Certified Medical Assistant - Spanish-Speaking Preferred (Open & Promotional)

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Certified Medical Assistant - Spanish-Speaking Preferred (Open & Promotional)

Salary

$28.78 - $35.97 Hourly

Location

County of San Mateo, CA

Job Type

Full-Time

Job Number

F079BY

Department

San Mateo Medical Center

Opening Date

04/07/2022

Closing Date

Continuous

Bargaining Unit

01A

• Description

• Benefits

• Questions

Description

Note: This recruitment schedule was amended on April 25, 2022 to extend the Final Filing Date. This recruitment has been changed to "Continuous."

San Mateo County Health - San Mateo Medical Center and its outpatient clinics are seeking experienced Certified Medical Assistants - Spanish Speaking Preferred to join our care teams. Under direct supervision of licensed staff, Certified Medical Assistants (CMAs) perform a variety of patient care and other services required to treat patients in a health services outpatient or mobile clinic.

San Mateo Medical Center offers comprehensive primary and specialty care for infants, children, teens, adults and seniors in clinics throughout San Mateo County. For more information, please visit

The ideal candidate will have experience in an Ambulatory Care Clinic and documenting in an Electronic Medical Record. Knowledge of working in care teams and patient centered medical home terminology is preferred, but not required.

The current vacancies are in:

• Coastside Clinic, located at 225 South Cabrillo Highway, Suite 100A, Half Moon Bay, CA 94019.

• Daly City Health Center, located at 380 90th Street, Daly City, CA 94015.

• Daly City Youth Health Center, located at 350 90th Street, Daly City 94015.

• Fair Oaks Health Center, located at 2710 Middlefield Road, Redwood City, CA 94063.

• Main Campus hospital and clinics, located at 222 W. 39th Avenue, San Mateo, CA 94403.

• Mental Health Primary Care Clinics at Main Campus (San Mateo) and Daly City Health Center.

• South San Francisco Clinic, located at 306 Spruce Avenue, South San Francisco, CA 94080.

• Whole Person Care, located in all above sites.

The current vacancies are Regular vacancies and Extra Help vacancies. Future vacancies may include extra-help, limited term, unclassified, and regular classified positions.

Extra Help - Extra-help positions are short-term employment for up to 1040 hours which is equivalent to about six months; however, employment might end sooner depending on the needs of the hiring departments. Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment.

Term - Term positions are designated for a specific and limited period of time, anywhere from 6 months to a maximum of 3 years depending on the assignment. Benefits package for term positions are similar to regular positions EXCEPT for retirement. Term employees receive a 401A retirement package and are not eligible for retiree health benefits or a defined benefit pension.

Unclassified - Unclassified positions are at-will for a limited duration, typically associated with grant or other special funding. These positions are not covered by San Mateo County Civil Service Rules; and there is no formal probation period. The following are the same for classified and unclassified positions: salary, increases and other forms of compensation; accrual of sick leave, vacation, overtime, holiday and leaves of absence; health, dental, vision, long & short term disability, and retirement.

Compensation:

Salary:

Medical Services Assistants II who are assigned to the clinics and perform advanced patient care duties as defined in the classification specification shall receive a differential of 6.2% in addition to all other compensation.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies for MSA II - Option 2: Outpatient Care.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Accurately take and record the condition, respiration, pulse, temperature and blood pressure of patients; record other pertinent information as observed or measured.

• Apply non-sterile dressings and administer non-medicated treatments under the supervision of a registered nurse, licensed physician, surgeon, podiatrist, nurse practitioner or physician assistant.

• Carry out rehabilitation procedures as directed by therapists; perform a range of motion body movement with/for patients; position and exercise patients.

• Assist in therapeutic milieu programs.

• Advise patients on the use of restorative equipment.

• Observe and practice proper isolation techniques.

• Operate various types of sterilization equipment.

• Transport specimens, medical records and related items.

• Enter and retrieve a variety of information in automated systems.

• Greet patients at clinics and escort patients.

• Perform related duties as assigned.

With additional training and/or certification(s), some employees may perform the following duties under conditions required by code and department policy:

• Perform injections including immunizations.

• Perform finger stick tests of all types including glucose testing.

• Perform skin tests including PPDs.

• Perform venipuncture and blood draws.

• Perform hearing and vision tests.

• Perform waived CLIA tests including dipstick UAs, and pregnancy tests.

• Provide for proper tracking and recording of laboratory tests.

• Take patient histories including risk factors.

• Set up, administer and record the results of EKGs.

• Follow provider orders regarding prescribed treatments including assisting patients with self-administration of medications.

• Teach and counsel patients on a variety of health related subjects as directed.

Qualifications

Certification Requirement:

Possession of a Medical Assistant Certificate or a certificate of completion or degree from an accredited medical assisting program is required. A certificate of completion of an approved medical assisting program must be submitted at the time of application.

Bilingual Fluency:

Some positions may require bilingual skills. Fluency in both English and Spanish is required to be considered for a bilingual position.

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: One year of experience in an outpatient clinic or doctor's office as a nurse's assistant or medical assistant.

Knowledge of:

• Principles, techniques and procedures specific to area of assignment.

• Principles and techniques in delivering patient care services related to personal hygiene, comfort, treatment, transportation, rehabilitation and physical or psychosocial needs.

• Infection control.

• Diagnostic imaging.

• Safe lifting techniques.

• Theory and practice of total body substance isolation.

• Patients' rights.

• Elder and child abuse, and domestic violence reporting requirements.

Skill/Ability to:

• Follow oral and written instructions.

• Communicate effectively orally and in writing.

• Perform a variety of tasks and activities.

• Develop and maintain empathetic attitudes toward patients.

• Provide assistance in delivering patient care in a medical setting such as bathing, feeding, bed making, dressing, and sterilization of patient care equipment.

• Observe and record patient conditions and vital signs.

• Lift and transport patients and heavy items such as supplies and equipment.

• Work with patients with multiple diagnoses.

• Work with a culturally, socio-economically diverse patient population of varying ages.

Other Requirements:

These positions may require that employees work weekends, holidays, evenings or other shifts and be on-call.

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date w ill receive five points added to their final passing score on this examination.

This is a continuous recruitment which may close at any time.

A copy of the certificate of completion of an approved medical assisting program must be submitted with the application (a) attaching to the application online or (b) emailing it as a PDF or photo attachment to View email address on click.appcast.io. No exceptions will be made. Failure to do so will result in disqualification from this recruitment.

The examination process will consist of an application screening (pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

~Tentative Recruitment Schedule~

Final Filing Date: Continuous

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

.

Analyst: Debbie Kong (04072022) (Medical Services Assistant II - F079)

We invite you to explore our Benefits-at-a-Glance ( page for a snapshot of the comprehensive and competitive benefits available to eligible employees of the County of San Mateo. From health and wellness to financial security, our benefits are designed to support you at every stage of your career. (Please note that benefits are subject to change.)

In addition to core benefits, the County is proud to offer a variety of wellness and professional development programs to help you grow both personally and professionally. Most of these enriching opportunities are available during work hours and come at no cost to you.

As a County employee, you’ll also be covered by the federal Social Security system, earning valuable retirement benefits based on your salary and years of service.

01

IMPORTANT: Applicants for this position are required to submit responses to the following supplemental questions. Your responses will give us additional information about your background and experience related to this position and will be used in the selection process. Be concise and specific. Neatness, clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses.

• Proceed to supplemental questions.

02

A valid Medical Assistant certificate is required. Do you possess a valid Medical Assistant (MA) certificate? A copy of the certificate of completion of an approved medical assisting program must be submitted with the application. (A "No" answer will disqualify you from this recruitment.)

• Yes

• No

03

Fluency in Spanish is often required. Are you fluent in Spanish? (A "No" answer will not disqualify you from this recruitment.)

• Yes

• No

04

Do you have work experience as a Medical Assistant in the following settings? (Check all that apply.)

• Outpatient Clinic at, or associated with, a hospital

• Private Doctor's Office

• Other

• None of the above

05

Please describe your work experience as a Medical Assistant in EACH of the setting(s) you marked in Question 6. Include employers' name, dates worked and duties performed. (A resume will NOT be accepted as a substitute for your response.)

06

Please check below to indicate any additional certificates you possess. (Possession of these certificates is preferred but not required.) Please attach copies of certification to the application and/or list in the license/certificate section of the application.

• A current and valid Basic Life Support (BLS) certificate issued by the American Heart Association OR a valid Cardio-Pulmonary Resuscitation (CPR) certificate issued by the American Red Cross

• Phlebotomy certification

• EKG certification

• Do not possess the above certificates

07

Please specify any additional certificates you possess (from Question 8) or training programs you have completed relevant to Medical Assisting.

08

If given the opportunity, which Clinics are you available to work? (Check all that apply.)

• Coastside Clinic (Half Moon Bay)

• Daly City Health Center (Daly City)

• Daly City Youth Health Center (Daly City)

• Fair Oaks Health Center (Redwood City)

• Main Campus hospital and clinics (San Mateo)

• South San Francisco Clinic (South San Francisco)

• Whole Person Care

09

Which of the following skills have you performed as part of your paid work experience as a Medical Assistant? (Check all that apply.)

• Drawing blood

• Hearing and vision tests

• Waived CLIA tests (dipstick UAs and pregnancy tests)

• Collecting and preparing specimens for laboratory tests

• Taking patient histories

• Set-up, administer and record results of EKGs

• Remove staples or sutures

• Ear lavage to remove impacted cerumen

• Diabetic retinopathy

• Injections (including immunizations)

• Finger stick tests of all types (including glucose scans)

• Skin tests (including TB skin tests)

• No work experience, but willing to learn

10

For EACH of the skills you marked in Question 11, list the employers' name, and dates worked. (A resume will NOT be accepted as a substitute for your response.)

11

Electronic Medical Record – Please select the Electronic Medical Record system(s) you have used. (Check all that apply.)

• Invision/Core

• eClinicalWorks (eCW)

• Avatar

• Pulsecheck/Picas

• Other Electronic Medical Record System

• None of the above, but willing to learn

12

Specify your level of proficiency (Expert, Advanced, Intermediate, Beginner, No experience) with the Electronic Medical Record system(s) you selected in the previous question. If you selected "Other Electronic Medical Record", please specify the other Electronic Medical Record that you have used and rate your level of proficiency. Type "N/A" if not applicable.

13

Describe your work experience as a Certified Medical Assistant in an outpatient setting, including any specific experience providing services for patients via care teams and/or patient centered medical home (PCMH) model.

14

Use your own words to define "Universal Precautions," as it relates to medical assistants in an outpatient/clinical setting.

15

A copy of the certificate of completion of an approved medical assisting program must be submitted with your application by (a) attaching to the application online, (b) emailing as a PDF or photo attachment to View email address on click.appcast.io. Failure to do so may disqualify you from this recruitment. Please take the time now to submit a copy of your certificate before completing your application, and select your method of submission below.

• I have attached it to this application online.

• I have emailed it as a PDF or photo attachment to View email address on click.appcast.io.

16

Certified Medical Assistants are required to work various shifts and hours. Please check your availability below. (Check all that apply.)

• Days

• Evenings

• Night

• Weekends

• Part-time

• Full-time

17

Selecting interest in Extra Help or Limited Term will significantly increase the number of opportunities you may be referred to. We often have the need to fill Extra-help or Limited Term vacancies, which are excellent opportunities to gain exposure to the Division, apply and learn new skills and determine if you would be interested in a regular position in San Mateo County Health. Please select your interest in the following choices. Select all that apply.

• Extra-help vacancies- Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment.

• Limited Term vacancies- Limited term positions are at-will positions. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan.

• None of the above: I am not interested in increasing the number of opportunities I may be referred to.

18

How did you learn about this position?

• County of San Mateo Website

• County of San Mateo Job Interest Card Notification

• County Hosted Virtual Event

• County Hosted Job Fair

• CalOpps.org

• College/University Career Center

• Community-based Organization Posting

• Facebook/Instagram

• Friend or Relative

• GovernmentJobs.com

• Indeed

• Job Fair

• LinkedIn

• Professional Publication/Website (Please specify in next question)

• X (formerly called Twitter)

• Zip Recruiter

• Other (Please specify in next question)

19

If you answered, "Professional Publication/Website" or "Other" to the above question, please indicate below how you learned about this position. Your response to this question will help us in better marketing County jobs. Type NA if not applicable.

Required Question

Employer

County of San Mateo

Address

County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663

Phone

View phone number on click.appcast.io

Website

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