Senior Manager, Digital CX Insights & VoC
Abbott Laboratories company
Abbott Laboratories is seeking a Senior Manager for Digital Insights and Analytics to enhance our customer experience. This role will oversee the Customer Experience Index (CEI), develop Voice of Customer programs, and employ advanced analytics to drive improvements. Qualified candidates should have over 10 years in CX and analytics, including leadership experience. A Bachelor's degree is required, and familiarity with analytics tools is preferred. The position offers a competitive salary and comprehensive benefits. #J-18808-Ljbffr
$129.3k - $258.7k
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