Systems Administrator

SPOC Energy is seeking an experienced Systems Administrator to help manage and support our Microsoft cloud and on-premises infrastructure. This role will be responsible for administration, configuration, security, and support of our Microsoft Azure, Microsoft 365, Entra ID, Intune, and Windows environments while providing Level 1 and Level 2 technical support across the organization. The ideal candidate enjoys solving technical problems, improving systems, and helping users succeed while maintaining a secure and reliable IT environment. Primary Responsibilities Microsoft Administration Administer Microsoft Entra ID. Manage Microsoft Intune. Administer Microsoft 365. Configure Conditional Access policies. Manage user lifecycle: Onboarding Offboarding Permissions Licensing Manage Azure resources and subscriptions. Maintain identity and access management. Support SharePoint Online, Teams, OneDrive, and Exchange Online. Endpoint Management Windows administration. Device provisioning. Intune deployment. Patch management. Endpoint security. Group policy and configuration management. Windows Autopilot. Hardware lifecycle management. User Support Provide Level 1 and Level 2 technical support. Resolve desktop and application issues. Support Microsoft Office applications. Support mobile devices. Support conference room technologies. Maintain documentation and knowledge base articles. Escalate complex issues appropriately. Infrastructure Administration Monitor system health and availability. Assist with server administration. Assist with virtualization environments. Manage backups and recovery processes. Monitor system security. Assist with network troubleshooting. Support printers and peripheral devices. Projects Participate in IT infrastructure projects. Assist with Microsoft technology deployments. Support ERP infrastructure requirements. Help improve automation and operational efficiency. Develop and maintain IT documentation. Required Qualifications 3+ years of Systems Administration experience. Strong Microsoft Azure experience. Microsoft Entra ID administration. Microsoft Intune administration. Microsoft 365 administration. Windows administration. Experience supporting end users. Strong troubleshooting skills. Excellent customer service skills. Preferred Qualifications Bachelor’s Degree in IT (Information Systems / Computer Science) Experience with any of the following is highly desirable: Azure Virtual Machines Azure Networking Microsoft Defender PowerShell scripting Active Directory SharePoint Online Exchange Online Teams Administration Windows Autopilot Conditional Access Multi-Factor Authentication Microsoft Business Central Hyper-V or VMware Backup solutions Power Platform Additional experience with: CAD software administration (Autodesk products preferred) Network administration (switches, firewalls, wireless) VPN technologies Manufacturing environments ERP environments Desired Personal Attributes Excellent communicator Strong customer service mindset Highly organized Self-starter Team player Strong analytical thinking Security conscious Passion for continuous improvement What Success Looks Like Stable Microsoft cloud environment Secure identity and device management High user satisfaction Fast issue resolution Well-documented systems Reliable infrastructure Continuous improvement of IT operations AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER Please advise us of any reasonable accommodation you may need in completing our application process. #J-18808-Ljbffr SPOC Energy