Bar Back
The Gilmore Collection
Position Overview: The Bar Back plays a crucial role in the operations of our bar, ensuring that all aspects of the bar function smoothly by providing necessary support to bartenders and maintaining a well-stocked and organized bar. This position demands strong organizational skills, the ability to handle physical tasks, and a proactive attitude.
Key Qualifications:
• Experienced in stocking and replenishing the bar with necessary supplies, including alcohol, glassware, and ice. • Ability to prepare and organize beverage components such as mixes, garnishes, and other drink necessities. • Flexibility to work different shifts, including nights, weekends, and holidays. • Capable of transporting heavy items like glass racks and cases of beverages safely and efficiently. • Comfortable with frequent exposure to various liquids and proficient in using bar equipment like knives and blenders. • Excellent communication skills, capable of understanding and executing written and spoken instructions. • Strong multitasking skills, able to remain composed and efficient in a fast-paced, stressful environment. • Physical ability to work in confined spaces, lift up to 50 pounds, and stand or walk for extended periods, including navigating potential tripping hazards.
Responsibilities:
• Assist in enhancing the overall guest experience by anticipating needs and maintaining a high level of service within the bar area. • Welcome and interact with guests using a friendly and sincere approach. • Manage difficult situations with guests with tact and patience, ensuring guest satisfaction. • Responsible for the careful and safe changing of beer kegs, CO2 tanks, and soda dispensers. • Wash and sanitize glassware thoroughly, adhering to health and sanitation standards. • Maintain accurate records of bar inventory and security, ensuring all items are accounted for. • Identify signs of intoxication in guests, responsibly manage service levels, and consult with management regarding any concerns. • Provide knowledgeable responses to inquiries about the menu and bar offerings. • Adhere to all operational steps of service and follow special dietary and allergy-related procedures. • Comply with all health and safety guidelines, complete required training programs such as alcohol awareness, and follow all company policies as outlined in the Employee Handbook. • Work collaboratively with the bar team and other staff members to foster a positive working environment. • Perform additional duties as assigned to support the efficient operation of the bar.
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