Mortgage Processor

Overview Johnson Financial Group (JFG) has an exciting opportunity to join our mortgage team as a Mortgage Processor! The Mortgage Processor is responsible for processing residential mortgage applications in accordance with company and investor policies and requirements, to meet compliance, commitment, and closing dates. As Wisconsin's largest family‑owned, privately held financial institution, Johnson Financial Group is known for its unmatched personal service by making the client experience front and center of every interaction. At JFG you'll experience a welcoming culture unlike any other that inspires, challenges, and empowers associates to give their best in the communities where they work and live. Our culture embraces diversity, equity, & inclusion, one where everyone feels valued and inspired. You're welcome here. Hybrid work schedule KEY RESPONSIBILITIES Monitor loan application pipelines to initiate vendor orders including but not limited to appraisals, title work, flood certificates, tax transcripts. Engage borrowers at determined milestones, including but not limited to Welcome, Conditional Approval, Follow‑up, and Final Approval. Oversee assigned loan application pipeline to ensure all compliance, commitment, and closing dates are met within determined Service Level Agreement timelines. Organize and prioritize workload to manage timely re/submissions to underwriting and closing. Reviews documentation provided by borrowers and third parties within determined Service Level Agreement timelines. Communicate regularly with Loan Officers and borrowers to keep all parties updated on status of each loan application. Proactively resolve transaction concerns with impacted parties, including but not limited to internal partners, borrowers, vendors, Realtors, Builders. Prepare and deliver notifications for withdrawn and denied loan applications. Confirm adherence and compliance with applicable bank, regulatory and investor standards. Maintain current knowledge of lending products, systems, and processes. REQUIREMENTS - EDUCATION, KNOWLEDGE, AND SKILLS High School graduate or College‑level coursework preferred. Proficient computer skills, including Microsoft Office suite and Windows‑based software. Previous mortgage experience preferred. Must be comfortable and able to work in a fast paced environment. As a birthday present, enjoy your birthday off - paid! Come as you are. Our culture embraces diversity, equity, & inclusion; one where everyone feels valued and heard. For more information on JFG's culture and diversity efforts, including our employee resource groups, please visit the Diversity section of our career website. #J-18808-Ljbffr