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Spa Supervisor

Hyatt

Your Journey Begins Now!

At Miraval Arizona it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. We embrace individuality, forge authentic connections, and offer creative opportunities. We live what we teach and provide tangible examples of how the power of mindfulness can profoundly transform people’s lives.

Our culture is rooted in the notion of balance. A balanced center grounds us. Its harmony inspires us. Balance is a process that is organic, evolving, and perpetually moving toward equilibrium.

Your passion, your life, your work – in balance.

SUMMARY

The Spa Supervisor plays a key leadership role in ensuring the smooth and successful daily operation of the spa. This position supports the Spa Director, Assistant Spa Director, and Spa Operations Managers by providing operational oversight, leading team members, delivering exceptional guest experiences, and maintaining the highest standards of service, cleanliness, and professionalism. The Spa Supervisor serves as a role model for employees while fostering a collaborative, guest-centric, and engaging work environment.

Duties and Responsibilities: 

· Oversight of the spa operation in the absence of and in partnership with the Spa Director, Spa Assistant Director and Spa Operations Managers

· Leading the support team and service providers towards a successful daily operation

· Leading the spa support team through timely coaching and counselling

· Managing guest experiences for success

· Leading by example of efficiency, service, cleanliness and sanitation for the spa front desk colleagues, spa locker attendants, and spa coordinator team

· Assistance with spa retail sales and spa incentives

· Scheduling of the support team

· Previous experience in a supervisory role is preferred though not required.

· Previous experience working in a spa environment is preferred though not required

Benefits

We offer excellent benefits:

  • Complimentary room nights*
  • Unlimited discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental and Vision Insurance on 30th day of employment*
  • 401K with company match*
  • Generous Paid Time Off policy*
  • Paid sick time
  • Paid Family Bonding Time and Adoption Assistance*
  • Tuition & Wellbeing Reimbursement*
  • Free colleague meals during shift
  • Employee Stock Purchase Plan*
  • Access to resort facilities including spa services, programs, hiking trails and gym

* Exact benefit package is contingent on status

Vacancy posted 3 days ago
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