Care Coordinator- Full Time

Job Description

Job Description

Care Coordinator- Full Time

Washingtonville Pediatrics, Boston Children's Health Physician's Pediatric office in Washingtonville, NY, is currently seeking a Full Time Care Coordinator to join our team!

Benefits:

• 401K
• 401k Matching 
• Health Insurance 
• Dental / Vision
• Paid Time off 
• Life Insurance

Description

Essential Tasks, Duties and Responsibilities

• Run care management reports and population health reports as instructed by supervisor and/or BCHP Quality Dept
• Assist patients in making appointments with specialists, school placement social service needs such as food stamps, Medicaid, and WIC
• Assist providers in making contact with specialists to get updates about patients and care plans and in following up with patients to get updates in between regular office visits
• Track PCMH compliance by regularly running reports to see performance on elements required for PCMH recognition
• Use EHR to track all imaging tests, ensuring patients have scheduled appointments (assisting the patients with scheduling the appointments as needed), patients are seen for their tests, and that the imaging results received and sent to the primary care provider within the predefined time frame, as noted in policy, and notating all efforts made in the EHR
• Use EHR to track all lab tests, ensuring patients go for their lab tests, and that the lab results are received and sent to the primary care provider within the predefined time frame, as noted in policy, and notating all efforts made in the EHR
• Use EHR to track all specialists referrals, ensuring patients have scheduled appointments (assisting the patients with scheduling the appointments as needed), patients are seen by the specialist, and that the consultation notes from specialists are received and sent to the primary care provider within the predefined time frame, as noted in policy, and notating all efforts made in the EHR
• Proactively contacting patients who have unplanned ED visits or hospital admissions
• Assist office manager and lead doctor in PCMH transformation by giving input for necessary workflow changes and other changes to make PCMH recognition a reality
• Be a supporter of PCMH transformation
• Develop office workflow suggestions that further the efforts towards team based care
• Work with Quality Department on projects related to continuous quality improvement
• Be a subject matter expert on PCMH within the office
• Provide care in a patient-centered manner
• Attend medical home meetings
• Participate in pre-visit planning
• Demonstrate excellence in both internal and external customer service
• Other duties as assigned

Requirements:

• Previous medical office experience or care coordinator experience required.
• Previous Pediatric experience preferred
• EMR experience required, NextGen experience preferred

Schedule:

• The schedule (days and hours) of the care coordinator will be approx. 8:00am-4:15pm or 9:00am-5:15pm Monday through Friday. 

Pay

• The pay rate for the care coordinator will be approx. $23/hr-$25/hour, negotiable based on level of experience and certifications.

BCHP will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.