Digital Project Manager

Digital Project Manager

We are looking for a detail-oriented digital project manager with experience in digital project management, including websites, software development or other technology related projects. The client is a growing company, with a people-centric culture, and looking to identify someone who thrives in this type of environment. The candidate should have experience with managing custom technology related projects and understand the process and deliverables necessary to launch an enterprise website. The Digital Project Manager will be expected to serve as a brand steward to ensure the work is meeting client and agency team standards while meeting or exceeding deadlines and staying within budgets. The ideal candidate is a great communicator and can work cross-functionally with teams in digital strategy, creative services and web development.

What you will do:

• Partner closely with Client Services, Digital and Creative leads to manage the overall client needs on a daily basis
• Understand project goals and the steps to achieve them
• Responsible for all internal communications and day to day deliverable management for clients
• Oversee overarching project schedule and ensure project milestones are achieved by managing both internal and external project resources
• Work to define resource needs within a project and assess overall team capacity
• Create weekly status reports for client review
• Monitoring project hours on a weekly basis to ensure hours are being effectively used at each stage of the project.
• Work directly with Brand Managers/Client Services to develop new scopes and staffing plans
• Establish client specific processes to ensure efficiencies and highest quality of deliverables
• Report financial outcomes for each client
• Innovate or enhance agency workflow or technologies for maximum efficiency
• Coordinate status meetings weekly or daily as needed with the project team to discover potential roadblocks to project progression.
• Develop and implement internal agile workflow and documentation to ensure effective management across creative and digital disciplines.
• Led a team of designer, developers and external vendors using an agile framework
• Facilitate daily internal stand-ups and bi-weekly client status meetings.
• May include interviewing, hiring and overseeing support staff

What you will need:

• 3-5 years of project management, and/or operations experience within a CREATIVE or DIGITAL AGENCY environment or a technology-services firm with experience managing software or applications development projects. Ideal candidate may also have experience with project oversight as a Brand Manager or Client Associate.
• Bachelor’s degree in related field required, Project Management (PMP) certifications preferred
• Strong team leader with a motivating work ethic and analytical mindset
• Great at delivering and receiving feedback
• Ability to work directly with clients and inform on business process and health
• Ability to communicate effectively in high-pressure situations

What else will help you stand out:

• Knowledge of CMS platforms such as Wordpress, Drupal, Webflow, and Craft
• Certifications & Skills necessary: Google Analytics Basic, Kanban and Lean Project Management Methods, Agile Frameworks, Google Data Studio and/or other Dashboard Reporting Tools
• Experience with various workflow technologies
• Bonus points if you know Harvest, Google Suite, BaseCamp and have worked with design tools like Adobe XD.