Technical Support Specialist

Requisition Number: 28861


Required Travel: 0 - 10%

Employment Type: Full Time/Hourly/Non-Exempt

Anticipated Salary Range: $38.00 - $38.00


Security Clearance: None


Level of Experience: Mid


This opportunity resides with Global Security (GS). Mission Technologies' Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business.

As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination-not readiness in piece-parts.

For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systems-from small watercraft to submarines, surface combatants and aircraft carriers-HII ensures a high state of readiness.

HII supports the Department of Energy's national security mission through the management and operation of its sites, as well as the safe cleanup of legacy waste across the country. HII meets clients' toughest nuclear and environmental challenges.

Leadership Mindset at HII - Mission Technologies

Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every team member contributes to our mission and culture:

• Know & Grow Your People - Commit to learning and supporting team success.
• Build Relationships - Communicate openly, collaborate well, and build trust.
• Take Ownership - Deliver on commitments and take pride in your work.
• Customer First - Focus on the mission and those we serve.
• Shape the Future - Bring ideas, curiosity, and continuous improvement.
• Act with Urgency - Take initiative and follow through with purpose.

These capabilities guide how all employees contribute to our shared success across Mission Technologies.

Who We Are

HII Mission Technologies' NITE (Naval Information Technology Enterprise) group is seeking a skilled and customer-focused Technical Support Specialist to provide frontline technical assistance to end users supporting mission-critical Navy and DoD operations. The ideal candidate is a problem solver with strong communication skills, a service-oriented mindset, and the ability to work in a fast-paced, highly secure environment.

This is an hourly position that pays $38.00/hr per CBA.

What You Will Do

• Candidate must have extensive experience in one or more of the following areas: procurement, shipping and receiving, or inventory control.
• Communicate directly by radio with military aviators during combat training missions.
• Monitor aircraft ordnance drops and electronically score for accuracy.
• Obtain and record scoring information via computerized programs.
• Ensure safe training environment through personnel access control.
• Operate and maintain electronic scoring systems and other range target and simulator systems.
• Perform maintenance on systems.
• Complete and maintain Job Qualification Standards (JQS) within specified timeframes.

Additional duties may include, but not be limited to:

• Driving pickup trucks and all-terrain vehicles or similar vehicles
• Maintenance of targets and range assets
• Facility access control and security system maintenance
• Facility maintenance and housekeeping duties
• Working to a flexible schedule due to mission requirements
• Travel to support mission requirements
• Other duties and responsibilities as assigned by supervisor

What You Must Have

• High School Diploma or equivalent and 3 years related experience.
• Candidate must have experience in military or civilian air traffic control, radio communications, or training range operations and maintenance.
• Candidate must have basic working knowledge of Microsoft Word, Excel, and Power Point.
• Candidate must be a US Citizen.
• Candidate must possess a valid driver's licence.
• Candidate must submit to laser operations ocular examination as required.

Physical Requirements

• Minimal mobility, dexterity, or coordination required to operate common business machines.
• Required to work in environmentally controlled and uncontrolled area.
• Be able to lift a minimum of 25 lbs.
• Climb a 100 foot of tower staircase.
• Working in areas where exposure to snakes and insects is possible.

The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.

Meet HII's Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you.

To learn more about Mission Technologies, click here for a short video:


HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.

Why HII
We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.

Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.

Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to View email address on click.appcast.io and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call View phone number on click.appcast.io for assistance. Press #3 for HII Mission Technologies.