Family Advocacy Program Clinical Supervisor

Family Advocacy Program Clinical Supervisor

The primary duties of the Family Advocacy Program (FAP) Clinical Supervisor will be to:

• Serve as the Clinical Supervisor for FAP providing direct oversight, comprehensive non-medical counseling, and case management services. Provide expert advice and guidance on precedent-setting situations or problems with potentially serious consequences.
• Provide Family Advocacy services for active duty, retired military members, their families, and others as authorized by Department of Defense (DOD) policy. Services may include: comprehensive non-medical counseling, intake, and screening, case management, individual, marital, group, and family services.
• Screen, evaluate and provide counseling for individuals as indicated by interviews and assessment methods based upon expert research in associated fields. Exercise independent judgment to apply expertise in conducting initial assessments to match an individual's needs to the most appropriate resources.
• Assess individuals, couples, and families and determine service plans. Plan, develop and implement programs designed to foster positive healthy relationships within the family structure. Develop and maintain professional standards of service, community referral resources and a close network with the clinical staff of other service providers.
• Supervise employees to include: assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, completing performance reviews and signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment. Must be alert to alcohol abuse, and take appropriate action.
• Serve as the Incident Determination Committee FAP administrator and chair Clinical Case Staff Meetings. Provide World Class Customer Service with an emphasis on courtesy. Assist customers and communicate in a friendly manner. Take action to solve problems quickly. Alert the higher-level supervisor, or proper point of contact for help when problems arise.
• Adhere to safety regulations and standards. Promptly report any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
• This is a white-collar position where occasional lifting up to 20 lbs. may be required.
• Perform other related duties as assigned.