Enterprise Client Services Manager: Growth & SLAs

Spectrum Business

Spectrum Business in Charlotte, North Carolina, is looking for a Client Services Manager to lead a high-performing team that enhances client experiences. You will be responsible for recruiting, coaching, and managing Client Services Representatives while maintaining monthly performance standards and overseeing case escalations. The ideal candidate will have over 5 years of experience in business-to-business sales and telecom client services. This position offers an opportunity to shape service efficiency and influence long-term growth for Spectrum Business. #J-18808-Ljbffr Spectrum Business

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Vacancy posted 2 days ago

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