Restaurant Server Assistant

Job Title

Food & Beverage - Services

Job Description

Maintains knowledge of all menu items and specials and general description of all food and beverage items and explains general description to guests. Maintains detailed knowledge of table set up and service, using correct glassware, utensils, settings and garnishes.

Maintain knowledge of correct maintenance and use of equipment. Use equipment only as intended.

Utilizes proper food handling and food service techniques for safe food service.

Assists the server in taking food and beverage orders in a congenial and timely manner and ensures accurate entry and delivery of order.

Exhibits a friendly, helpful and courteous manner when dealing with guests and fellow associates.

Maintain positive guest relations at all times. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

Works closely with the expeditor to prepare for the food running.

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Meets service standards at all times.

Practices all safety and loss prevention procedures.

Ensures tables are well maintained and hygienic at all times. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.

Remove soiled wares from tables as assigned and transport to dishwashing area.

Sets up and cleans the dining areas while maintaining or exceeding hospitality and service standards.

Meets or exceeds standards of appearance, cleanliness, personal sanitation and hygiene.

Completes side work duties as dictated by management.

Works with various outlets and departments to assist with food delivery and other tasks as needed to support the operation.

Other duties as assigned.

Pay: $20.96 to 23.29 /hour plus commissions, bonuses, upsell incentives, tips, etc.

About Us

Rosewood Sand Hill, a luxury hotel in Menlo Park, California, opened in 2009. Nestled on 16 acres of pristine property in Silicon Valley, the five-star rated hotel offers a retreat for Bay Area executives and entrepreneurs, as well as local residents and visitors. The historic California ranch-style architecture melds with fragrant gardens and stunning views of the Santa Cruz Mountains to create a unique atmosphere that appeals to all types of guests.

Rosewood Sand Hill provides 121 guest rooms that are perfect for relaxing or rejuvenating with resort-like amenities and high-quality service. Guests can indulge at Sense, A Rosewood Spa, or delight in the freshest local ingredients at Madera Restaurant. There are many different experiences available at this beautiful property; whether you're looking for a peaceful getaway or a lively place to dine and drink, Rosewood Sand Hill has something for everyone.