Events Specialist

Role Overview Are you passionate about meeting and event management? Do you want to drive profitable growth for our B2B audiences through strategic events? If so, the Event Coordinator role could be your perfect fit. This role offers the chance to make a significant impact on our business results and enhance customer outcomes. Our Meeting and Event team delivers high‑quality meetings, conferences, and special events for John Hancock Insurance in a fast‑paced, deadline‑driven environment. Position Responsibilities Support event planning/meeting management team on Insurance Distribution events as assigned. Coordinate and produce complete management information itineraries for delegates attending meetings, conferences, and special events. Ensure the accuracy and detail of management reports are crucial to the execution and success of every event. Use Cvent to set up meeting/conference registration forms and websites. Process registration information, including system input and liaison with external travel partners to coordinate airline travel for attendees. Produce hotel reports including room type, arrival/departure dates, room credit, special requirements, etc., and generate arrival/departure manifests and meeting/conference tour reports. Prepare confirmation emails for attendees including details of hotel accommodation, arrival information and other supporting information. Prepare attendee information kits including business agenda, transportation details, name badge and relevant materials. Track and maintain budgets for events. Prepare exhibitor booths and materials for industry meetings and conferences. Required Qualifications Previous event planning experience. Experience with Cvent and a working knowledge of Outlook, Microsoft Word, Excel, PPT, MS Forms. Ability to learn new technology and applications. Understanding and embracing our company values throughout all stages of event management and support, engaging with colleagues, and creating partnerships. Attention to detail and accuracy. Excellent organization, communication and time‑management skills. Ability to multi‑task, be flexible and move from one priority to another while maintaining a high level of accuracy and the ability to work independently and under pressure during peak periods. This role may require limited occasional travel. Benefits and Growth Opportunities When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. Location: Boston, Massachusetts. Salary range: $61,875 – $103,125 USD. Equal Opportunity Employer Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity and strive to attract, develop and retain a workforce that is as diverse as the customers we serve. We foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact View email address on click.appcast.io . #J-18808-Ljbffr Manulife Insurance Malaysia