Billing Coordinator

Billing CoordinatorWebster Dental Care is a well-established, multi-location dental group that has been serving Chicagoland communities for more than 50 years. Our practices provide comprehensive dental care across a wide range of specialties, with a focus on delivering excellent patient care while maintaining efficient and organized business operations.We are currently seeking a detail-oriented and dependable Billing Coordinator to join our Skokie office. This position plays an important role in managing dental insurance claims, patient accounts, and accounts receivable while helping ensure services are billed and collected accurately and timely.ResponsibilitiesSubmit dental insurance claims accurately and in a timely mannerReview claims for accuracy and ensure necessary documentation is included prior to submissionFollow up on outstanding and unpaid insurance claimsResearch claim denials, rejections, and underpayments and take appropriate follow-up actionReview insurance Explanation of Benefits (EOBs) and post payments and adjustments accuratelyMonitor accounts receivable and proactively work outstanding insurance and patient balancesContact insurance carriers to resolve claim and payment issuesAssist patients with billing, insurance, and account questionsReview patient accounts for accuracy and identify outstanding balances requiring follow-upCoordinate with the front office and clinical team to obtain documentation needed for claim processingMaintain accurate notes regarding claim status, insurance communications, and collection effortsIdentify recurring billing or insurance issues and communicate them to managementHelp ensure insurance information and benefits are properly documented in the patient recordMaintain patient confidentiality and follow HIPAA requirementsAssist with other billing and administrative responsibilities as neededRequirementsPrevious dental billing or dental insurance experience strongly preferredKnowledge of dental insurance claims, EOBs, insurance terminology, and accounts receivableFamiliarity with dental procedure codes and insurance billing requirements preferredExperience following up on outstanding insurance claims and aging accountsStrong attention to detail and commitment to accuracyExcellent organizational and problem-solving skillsProfessional written and verbal communication skillsAbility to manage multiple priorities and follow through on outstanding itemsComfortable communicating with insurance carriers and patients regarding account mattersExperience with Dentrix is a plusDependable, professional, and team-oriented Webster Dental Management