Systems and Network Administrator

Systems And Network AdministratorSAU 70 is seeking a talented Systems and Network Administrator who will bring deep technical knowledge and a commitment to customer service to our team.The Systems and Network Administrator will play a key role in maintaining the critical infrastructure in the district, as well as providing support to users in a variety of hardware, software, and networking systems.The ideal candidate will have a wealth of technical expertise, as well as being curious, reflective, receptive to feedback, and committed to providing outstanding customer service to everyone in the SAU 70 community.Salary range is $65-75,000, based on education and experience. Benefits for this position can be found in the Administrative Support Standard Benefits. Please visit the Information for New Hires page for more.Position starts immediately, open until filled.General Purpose:The Systems and Network Administrator is responsible for helping design, install, and maintain the core IT infrastructure, including firewalls, switches, wireless access points, and servers. The Systems and Network Administrator will also work collaboratively to provide support to a variety of software and hardware within the SAU 70 towards the goal of improving the education and operational functions of the district.Reports to: Director of Educational TechnologySupervises: N/APosition Duties and Responsibilities:Systems Administration:Provide support for the effective functioning of a wide range of systems, including Google Workspace for Education, Microsoft 365, SecureW2, VOIP phone systems, PaperCut, etc.Help administer accounts while managing permissions, Single Sign On, and Multi-Factor Authentication.Utilize Mobile Device Management (MDM) platforms (e.g., Google Admin Console, Mosyle, Microsoft Intune) to automate OS deployments, enforce compliance policies, and manage student and staff devices.Serve as a high-level escalation point for complex system disruptions, server downtime, software errors, and hardware issues, conducting root-cause analysis to prevent recurring issues.Respond to cybersecurity incidents in accordance with the SAU 70 Incident Response Plan.Network Administration:Work with outside vendors to deploy, configure, and maintain core networking hardware, including enterprise firewalls, switches, wireless access points, and servers.Ensure the network is consistent and reliable by overseeing networking equipment and making sure each component is operating properly and is up to date with firmware and software patches.Manage high-density Wi-Fi access points to ensure reliable, high-speed wireless coverage for student 1:1 devices, staff equipment, and guest networks.Help design, configure, and maintain VLANs to isolate traffic and protect sensitive data.Configure and maintain secure Virtual Private Networks (VPNs) and remote access policies to enable safe off-site network access for staff and technical vendors.Design and back up network configurations, implement failover connections, and assist in maintaining business continuity plans for emergency network recovery.Liaise with Internet Service Providers (ISPs), cabling contractors, and hardware vendors to manage internet circuits, resolve service outages, and oversee infrastructure upgrades.Maintain up-to-date network diagrams, IP schemes, configuration logs, and hardware inventory to ensure operational transparency.Operations Management:Coordinate the work of Technical Services staff by facilitating and tracking project status; identifying problems and issues; ticket status; allocating appropriate resources; and ensuring that technical support services are completed on schedule and at the highest levels of qualityAssist with system-wide technology purchasing; identify opportunities for improving efficiency, maximizing purchasing leverage, and reducing waste.Oversee and coordinate efforts of outside vendors to ensure they fulfill their contract obligations and meet the needs of the District.Provide technical support for the SAU office and backup for school-based technology support teams.Evaluation:Performance of duty will be reviewed annually by the Director of Educational TechnologyTerms of Employment:Full-TimeYear roundStatus: ExemptMinimum Qualifications:Education and Experience:Bachelor's Degree, preferably in a technical fieldMinimum of two years of experience in a technical roleNecessary Knowledge, Skills and Abilities:Some knowledge and experience with administrative and instructional uses of information technology in a school environmentSome experience with a variety of educational, operational and financial information management systemsAbility to provide outstanding customer service to all members of the SAU 70 communityCurrent knowledge of security and privacy regulations (CIPA and FERPA) as they apply to public schoolAbility to collaborate effectively with multiple stakeholdersFlexibility and openness to different perspectives, points of view, or solutionsAbility to maintain confidentiality at all timesAbility to remain calm in difficult situationsAbility to successfully multi-task within the roleAbility to accurately and expeditiously type correspondence, reports and memoranda according to standard business practicesAbility to communicate effectively with others, both orally and in writingAbility to understand and follow oral and/or written policies, procedures and instructionsAbility to operate a personal computer using standard or customized software applications appropriate to the assigned tasksLicensure and Certification Requirements:NonePhysical Activity Requirements:Primary Physical Requirements:(Not, Rarely, Occasionally, or Frequently Required)1. Lift up to 10 lbs: Frequently required2. Lift 11 to 25 lbs: Frequently required3. Lift 25 to 50 lbs: Frequently required4. Lift over 50 lbs: Occasionally required5. Carry up to 10 lbs: Frequently required6. Carry 11 to 25 lbs: Frequently required7. Carry 26 to 50 lbs: Occasionally required8. Carry over 50 lbs: Occasionally required9. Reach above shoulder height: Occasionally required10. Reach at shoulder height: Occasionally required11. Reach below shoulder height: Occasionally required12. Push/Pull: Rarely requiredHand Manipulation:(Not, Rarely, Occasionally, or Frequently Required)1. Keyboarding: Frequently required2. Gross Manipulation: Frequently required3. Fine Manipulation: Frequently requiredOther Physical Consideration:(Not, Rarely, Occasionally, or Frequently Required)1. Twisting: Occasionally required2. Bending: Frequently required3. Crawling: Occasionally required4. Squatting: Frequently required5. Kneeling: Frequently required6. Crouching: Frequently required7. Climbing: Occasionally required8. Balancing: Occasionally requiredDuring the Work Day, Employee is Required to:1. Sit: up to 3 consecutive hours2. Stand: up to 3 consecutive hours3. Walk: up to 1 consecutive hourCognitive and Sensory Requirement(s):Effectively exchange and receive information and instructions, and respond to inquiries;Communicate with others;Observe students and staff to ensure safetyWork Environment: Inside: up to 100%Outside: up to 20%Work Surface(s): Office Desk, Office ChairCarpeted floor, tile floorOther Training, Skills and Experience Requirements:Ability to work with staff, students, parents, and the community