Compliance Testing Manager ( Commercial )

Compliance Testing Manager

Why Work with Us?

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program it's about creating a culture of compliance that will cascade throughout the organization.

The Ideal Candidate

The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.

Beyond technical expertise, we're looking for someone with an entrepreneurial mindsetsomeone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.

Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.

Job Summary

The Compliance Testing Manager is responsible for planning and overseeing independent Compliance testing completed by specialists. May execute some independent testing as applicable. This role provides subject matter expertise on Compliance controls/processes and is responsible for leading all phases of the assigned testing engagement.

Depth & Scope

• Works independently and be accountable for acting as a lead in executing engagements and provides work direction to others on those engagements
• Considered subject matter expert in Compliance testing methodologies
• Provides subject matter expertise and/or guidance to various stakeholders and team members
• Advanced knowledge of external competition, industry and/or market trends in relation to own function/business
• Scope of role may have enterprise impact
• Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
• Independently performs concurrent multiple reviews and related tasks from end to end
• May act as highest point of team escalation for resolution and provides direction to resolve issues or escalates

Education & Experience

• Undergraduate degree or equivalent work experience
• 7+ years of experience

Desired Qualifications

• Prior testing, audit or business operations experience in areas involving regulatory compliance for Commercial and/or Operations businesses.
• Prior experience with execution of testing, validation or audit activities.
• Detail oriented and well-developed organizational, time management and project management skills.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and competing priorities.
• Proficiency with Microsoft Office applications.
• CRCM certification preferred.
• Knowledge and experience with risk management environment, standards, and regulations.
• Knowledge and experience within compliance or audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting and training requirements.
• Knowledge of current and emerging trends, including regulatory expectations and standards for effective compliance management systems.
• Ability to research, interpret and summarize relevant regulatory expectations, laws, regulations and impacts to Compliance Program elements.
• Skill in using computer applications including MS Office and Tableau.
• Skill in using advanced analytical software tools, data analysis methods and specialized reporting techniques.
• Ability to independently identify, assess, and escalate issues requiring senior management attention.

Customer Accountabilities

• Executes and manages testing activities in accordance with established standards and strategic direction to achieve completion within target timelines
• Executes follow-up on findings raised from testing engagements in accordance with established standards
• Conducts skilled analytical research and analysis as part of testing engagement and initiatives
• Understands risk identification, risk analysis, and risk mitigation according to regulatory requirements and best business practices
• Develops strong relationships and works collaboratively with key partners
• Oversees/leads the testing engagement, including communications and the reporting processes
• Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization
• Proactively identifies matters which require additional attention, further escalation, or review, and liaises with the appropriate staff to resolve

Shareholder Accountabilities

• Prioritizes and manages workload to deliver quality results and meet testing timelines
• Contributes to the review of internal processes and activities and assists in identifying potential opportunities to improve operational efficiencies for area of responsibility
• Adheres to internal policies/procedures, enterprise frameworks and methodologies and applicable regulatory guidelines
• Clearly and concisely documents research as required to understand requirements specific to an engagement
• Protects the interests of the organization identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
• Applies subject matter expertise in the discipline, provides guidance, assistance, and direction to others
• Actively manages relationships within and across various business lines, corporate and/or control functions, and drives alignment with enterprise and/or regulatory requirements
• Assesses/identifies key issues and escalates to appropriate levels and relevant stakeholders where required
• Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
• Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
• Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
• Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
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