Concessions Utility | Part-Time | Benchmark International Arena

Concessions Utility | Part-Time | Benchmark International Arena

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

As a Concessions Utility team member, you will support the overall operations of concession stands by maintaining cleanliness, organization, and readiness of workspaces and equipment. You'll assist with stocking supplies, preparing food and beverage items, and ensuring that all areas meet sanitation and safety standards. Your role is essential in helping the team deliver efficient service and a positive guest experience during events. You will work closely with other team members to ensure smooth operations and may be asked to support various tasks as needed, including assisting with setup and breakdown before and after events.

To be successful in this position, you should have basic knowledge of food handling and safety procedures, with the ability to obtain necessary certifications such as Food Safety Handler. Previous experience in food service or concessions is preferred but not required. You should be comfortable working in a fast-paced environment, have strong attention to detail, and be able to follow instructions accurately. The ability to work a flexible schedule, including evenings, weekends, and holidays, is essential.

This role pays an hourly rate of $17.00-$17.50

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

From 2011-2013, Benchmark International Arena had more than $62 million in improvements that have clearly revolutionized the industry and made it the premier entertainment venue in the state of Florida.

With a wide array of venues spread throughout the United States, it can be difficult to find one that distinguishes itself from the others. That is not the case with the renovated Benchmark International Arena, Florida's premier entertainment venue and home of the three-time Stanley Cup champion, Tampa Bay Lightning.

Boasting unique features like lightning-throwing Tesla coils, the 11,000 square-foot Budweiser Biergarten with incredible views of the city and a massive five-manual, 105-rank digital pipe organ, Benchmark International Arena consistently ranks among the very best venues in the United States. The best part? This is only the beginning.

Responsibilities

• Maintain cleanliness and sanitation of all concession areas, including prep stations, equipment, and storage spaces.
• Assist with stocking and restocking food, beverage, and supply items before, during, and after events.
• Support food preparation tasks such as portioning, assembling, and packaging menu items.
• Ensure all workstations are organized and fully equipped for efficient service.
• Monitor and dispose of waste properly, following recycling and sanitation guidelines.
• Clean and sanitize utensils, cookware, and concession equipment regularly.
• Assist with setup and breakdown of concession stands for events.
• Transport supplies and inventory between storage areas and concession locations.
• Follow all food safety and handling procedures in compliance with health regulations.
• Report equipment malfunctions or safety hazards to supervisors promptly.
• Support team members during peak service times to ensure smooth operations.
• Maintain a professional and courteous demeanor when interacting with staff and guests.
• Assist with inventory counts and help track usage of supplies.
• Operate dishwashing and cleaning equipment safely and efficiently.
• Adhere to company policies and procedures, including dress code and attendance standards.
• Perform other duties as assigned by supervisors to support overall concession operations.

Qualifications

• High School diploma or equivalent.
• Minimum 2 years foodservice / hospitality experience; similar venue experience a plus.
• Food service certification

Physical Dimensions :

• Performing the duties of this position involves extensive and continuous standing and walking.
• Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl.
• The employee is frequently required to lift up to 50 pounds.
• The vision requirements include the ability to adjust focus, peripheral vision and close vision.

Working Conditions & Hazards

• Exposed to weather and non-weather related cold temperatures.
• Wet and slippery floors.
• Extreme hot surfaces.
• Pinch points and tight working spaces throughout building.
• Exposed to high noise levels.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.