Senior Business Analyst (642550)

divh2Senior Business Analyst/h2pThe NC Department of Health and Human Services Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process reengineering and requirement gathering activities./ppResponsibilities:/pulliConducts stakeholder analysis/liliConducts market research and analysis/liliIdentify and document detailed current and future state process workflows using BPM standards/liliDevelops Context diagrams, functional decompositions, and process workflows/liliDocument gap analysis and Develops the following documents: business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams/liliGathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix/liliBuild Business, stakeholder, solution and transition requirements/liliPrepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology/liliWorks with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements/liliProvide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required/liliPerform functional, integration testing UAT support, including developing test scenarios and cases/liliSupport required system go-live activities/liliAuthors and prepares meeting minutes to be distributed to a variety of audiences/liliCreating User stories and acceptance criteria and authors other Agile documents and deliverables/lipKnowledge, Skills and Abilities / Competencies:/pulliDemonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications/liliStrong writing and communication skills and can build relationships with both their team members and clients/liliResults-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills/liliAbility to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors/liliAbility to act independently with sound business judgment and thrive in environment with diverse communication styles/liliAbility to prepare and present oral and written documents clearly and concisely/liliExhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK Guide and Standards/liliExperience working with customers to advise on strategies, alternatives and the implications of specific application customizations and interface designs/liliPossess a high-level understanding in the areas of application programming, database and system design/liliAbility to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines/liliUnderstanding of Software Development Lifecycle (SDLC) concepts and process/liliKnowledge of and experience with IT Service Management best practices and principles/liliExperience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project/liliExtensive understanding of SharePoint end user experience, sites, libraries, lists and groups/li/ul/ul/div