SERVICE ADVISOR

Service AdvisorHayes Chrysler Dodge Jeep RAM of Baldwin is looking for an experienced Service Advisor to join our team!We're looking for an experienced Service Advisor to join our high-performing team! If you're ready to take your career to the next level with a family-owned dealership that values hard work, customer satisfaction, and professional growth, this is your opportunity.What You'll Be Doing:Greet customers with a professional, prompt, and friendly attitudeAccurately gather customer and vehicle informationDocument vehicle concerns based on customer descriptionsRecommend maintenance and repairs based on age, mileage, and service historyCreate accurate estimates for labor and partsPerform walk-around inspections on all vehiclesKeep customers updated throughout the repair processTrack vehicle status and ensure timely completionReview final invoices with customers and explain all work performedWhat We Offer:Competitive weekly pay planMedical, Dental, Vision, and Life Insurance401(k) with employer matchPaid vacation: 1 week after 1 year2 weeks after 3 years3 weeks after 5 years6 paid holidaysOngoing paid training and certification opportunitiesModern, clean, and fully equipped facilityLocally owned, family-run dealership with strong community rootsWhat We're Looking For:Proven success in customer service and sales performancePrevious experience as a Service Advisor, Service Consultant, or Assistant Lane ManagerHigh energy, team-oriented, and customer-focusedStrong communication skills and attention to detailAbility to operate tablet-based write-up systems (Reynolds & Reynolds a plus!)Valid driver's license and clean driving recordDesire for a long-term career with a dealership that promotes from within