Master Technician

Job Overview The Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds customer loyalty by developing trust and ensuring confidence in AutoNation as a care‑giver for vehicle safety and reliability. Responsibilities Perform vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive customer loyalty. Communicate with the Parts Department and Service Advisors regularly to effectively manage production and customer communication. Diagnose the cause of any malfunction and perform repair, if authorized by the customer. Conduct multi‑point inspections to make appropriate recommendations to ensure the safety and reliability of customer vehicles. Document work performed on each vehicle on the repair order. Maintain an inventory of normal technician tools not normally inventoried by the Service department as “special tools.” Keep abreast of factory technical bulletins and participate in factory‑sponsored training classes as appropriate. Provide an exceptional customer experience to drive loyalty. Qualifications High school diploma or equivalent. 2+ years of experience as an automotive technician. Automotive technical training (varies based on store needs). Attention to detail. Organization and follow‑up skills. Valid in‑state driver’s license and maintain an acceptable, safe driving record. Performance Metrics Targeted production. Targeted Customer Satisfaction Index. Career Advancement Master‑Certified Technician. Service Advisor. Service Management. Benefits and Perks Competitive compensation and 401(k) matching. Health, dental, vision, and maternity benefits. Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGear. Ample savings through YouDecide, a site with offers from top providers and retailers. Participation in the DRVPNK campaign, contributing to cancer research and treatment initiatives. Company Culture & Diversity AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. How to Apply Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. #J-18808-Ljbffr