Lead Samsung Experience Consultant
$19 per hour2020 Companies
Job Overview Job Type: Regular. Location: Best Buy 258 - Lewisville, TX 75067. About the Role Become a Full-Time Retail Sales Associate* for Samsung Electronics America (SEA)! We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. We hire us to employ, train, and deploy people like you to represent their brand. If you are passionate about cutting-edge technology and strive to provide first-rate customer service, join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Day-in-the-Life Demonstrate, sell and promote Samsung products to customers in Best Buy. Ensure that consumers have the latest and most relevant product information available when making a purchase decision. Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing. Benefits Competitive, weekly pay. Hourly pay: $19.00. Earn a bonus, paid quarterly. Next day pay on-demand with DailyPay. Paid training completed online, at home via computer or mobile device. Apparel provided. Company provided Tablet or Phone. Samsung/Otterbox Employee Discounts. Exciting work environment to showcase your customer service skills. Share and learn with ongoing training and development. Work an average of 32+ hours per week. Scheduled to work during high traffic times including weekends, weekdays and some holidays. Eligible for medical/dental/vision benefits. Paid time off + paid holidays. 401k with company match. Core Competencies Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy. Key Responsibilities Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques. Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs. Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist. Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams. Meet or exceed personal and store sales goals on a monthly basis. Provide excellent customer and client service through interaction with both customers and Best Buy employees. Ensure retail brand standards are met through merchandising, security, installation, and cleanliness. Complete display resets upon request and during new product launches. Complete daily reporting on sales performance and retail insights. Performance Measurements Regular and prompt attendance; daily accurate reporting; meet or exceed established monthly/weekly sales quota/goals; customer/client satisfaction. Qualifications High school diploma or equivalent required. Six (6) months prior sales, retail, telecom or marketing experience preferred. Demonstrated knowledge of products and services. Excellent communications, presentation, interpersonal and problem-solving skills. Impeccable integrity and commitment to customer satisfaction. Ability to work independently and manage multiple priorities in a fast‑paced environment. Availability to work weekend, evening and high demand retail holidays. Ability to maintain customer confidentiality. Equal Opportunity Employment 2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. #J-18808-Ljbffr
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