Director, Product Management, Card Technology

Director, Product Management, Card Technology Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

The Encore organization in Card Technology at Capital One is made up of product; data and business analysts; and program specialists building the next generation of financial products. We are reimagining the lending experience to help tens of millions of customers make smarter financial choices and more easily manage their money. Our industry-leading work involves partnering with engineers to drive innovative development of our platforms and technologies. We are at the center of the entire cardholder lifecycle from opening an account to spending on a card product and participating in a digital experience on the App. Reimagining the lending experience will allow Capital One to more quickly deliver new financial products and develop exceptional customer experiences that change banking for good.

The Convert My Account team within Card Technology is seeking a dynamic product leadership professional to drive strategic product delivery across our Card Core platform. This role requires a leader who brings both technical product management skills combined with analytical rigor and strategic judgment to guide capabilities and establish a clear vision for our platform capabilities. Success in the role will require building close strategic and operating relationships with a broad set of partners and stakeholders, including leaders within the Tech and Product organizations as well as across Enterprise groups. The expectation is the leader will build and maintain a highly engaged, high-performing team through a combination of talent development and recruiting. They will lead a direct team of two Product Managers and three matrixed Product Managers in support of critical deliverables.

Capital One Product Framework

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

• Bachelor's degree in any field and at least 5 years of Product Management experience

Preferred Qualifications

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary and Incentives

• Chicago, IL: $209,500 - $239,100 for Director, Product Management
• McLean, VA: $230,400 - $263,000 for Director, Product Management
• New York, NY: $251,400 - $286,900 for Director, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.