Shop Manager

7260 E Crossroads Blvd Windsor, CO 80550, USA Description Wagner Equipment Co. offers challenging career opportunities, extensive training, and employee development with the support of our reputation for excellence. We provide excellent benefits and the tools you need to maximize your potential and grow within Wagner. Benefits Paid Time Off (PTO) – up to 96 hours of PTO in your first year plus 8 company paid holidays. Health insurance – Medical, dental, and vision coverage. Life and AD&D Insurance. Retirement Plans – 401(k) and Roth 401(k) with a company contribution of up to 7% for eligible employees. Tuition Reimbursement. Employee Assistance Program (EAP). CEFCU banking services – payroll deductions, saving accounts, loans, VISA card. Additional benefits – supplemental life insurance, critical illness, accidental insurance, ID WatchDog, and discounted employee phone plans. Position Overview The Shop Manager is responsible for the safe, efficient, and profitable operation of the shop, conducting business in a manner that complements Wagner’s Core Values, Statement of Purpose, and safety policies. Pay Rate: $80,596.14 – $110,448.67 annually (based on experience and education). Essential Functions Supervise the day‑to‑day operations of the shop, including job assignments for technicians. Provide and maintain safety equipment and oversee implementation of safety programs and training. Consult with management on annual objectives, carry out programs to meet these objectives, and develop and manage the annual shop budget. Provide reports as needed for Sales, Engineering, and other areas of the company. Initiate shop work orders, maintain relevant files and data, and monitor Work In Progress (WIP) to ensure completion within specified time frames. Ensure customers are informed of progress, receive and approve updated quotes, and that invoices accurately reflect final quotes. Co‑operate with management on policy development for production operations and equipment/facility requirements. Maintain positive control on all house and service accounts, audit expense accounts, and procure tools and supplies correctly. Maintain shop cleanliness and safety, handle warranty work, enforce contamination control standards. Collaborate with internal customers or other departments to complete projects timely and cost‑effectively. Maintain quality control over all projects, participate in emergency/on‑call rotation, and keep knowledge of product offerings. Design installation and purchase equipment for accessories on specific projects and inspect and verify functionality and serviceability where necessary. Other duties as assigned by management. Supervisory Responsibilities Oversee staff including technicians, welders, shop leads, and service personnel (varies by location). Hire, train, and direct a workforce capable of high‑volume service work. Provide continuous performance feedback, conduct timely special and annual reviews, and recommend status or salary adjustments. Ensure coverage of service personnel on weekends, holidays, and for emergency work. Collaborate with Wagner Training Institute to assess and meet training needs for employees. Required Education and Experience High School Diploma or GED. Some college or trade school experience preferred. 8 years in a responsible position within the heavy equipment service industry. 3+ years of administrative/clerical experience. 5+ years of customer service experience. 1+ year of sales experience. 3+ years of supervisory or management experience. Physical Demands & Competencies Standing, walking, talking, sitting, using hands, hearing, and telephone use. Data entry, reading/writing, reasoning, organizational, communication, and math skills. Basic familiarity with Microsoft PowerPoint; intermediate with Microsoft Word, Outlook, and Excel. Intermediate knowledge of DMS and ET/SIS/SIS Web/STW systems. Ability to ascend/descend ladders, stairs, and lift/move objects up to 32 pounds. Safety and product knowledge required. Work Environment Loud noise levels. Indoors and outdoors. Travel Requirements Up to 25% travel. Other Duties Job offers are contingent upon all required pre‑employment screenings, including background checks, drug/alcohol testing, fitness for duty testing, and other job‑related tests. Requirements represent minimum levels of knowledge, skills, and abilities. Successful performance requires proficiency in each duty. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Wagner-Equipment-Co.