Housekeeping Room Attendant for Resort and Villas
$20 per hourRancho Valencia Resort & Spa
Job Type
Full-time
- Respond promptly to requests from guests and other departments
- Fill carts with supplies and transport cart to assigned area
- Pick up work assignments from the Housekeeping Department and review any questions and guest room master keys.
- Enter guest rooms following procedures for gaining access.
- Replace guest amenities and supplies in rooms
- Replace dirty linen and terry with clean items
- Make beds and fold terry
- Clean bathrooms
- Clean kitchens with Rancho Valencia resort guidelines and standards
- Remove trash, dirty linen, and room service items
- Check that all appliances are present in the room and in working order
- Straighten desk items, furniture and appliances
- Dust, polish, and remove marks from walls and furnishings
- Vacuum carpets and perform floor care duties
- Follow Rancho Valencia Resort stay over service guidelines
- Clean mirrors, windows, high and low dusting
- Follow all OSHA and MSDS rules and regulations
- Follow all company safety and security policies and procedures
- Immediately report accidents, injuries and unsafe work environment to manager
- Follow all resort policies and procedures, ensure uniform and personal appearance are clean and professional
- Develop and maintain positive working relationship with others
- Support team to reach common goals
- Ensure adherence to quality, expectations and standards
- Identify, recommend, develop, and implement new ways to increase organizational, efficiency, productivity, quality, safety, and/or cost-savings
- Actively participates in Safety Programs and abides by all injury reporting and safety behavior.
- Participates in and supports hotels efforts towards community service, sustainability and environmental initiatives.
- Perform other duties as directed, developed or assigned.
- Prior housekeeping experience required
- Must have flexibility weekends and holidays
- Ability to learn quickly and work in fast paced position
- Ability to communicate in English with vendors, guests and staff to their understanding
- Prior Five Diamond resort experience preferably in a resort or related field
- Dynamic and personable
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standards exist.
- Ability to focus attention to details.
- Ability to maintain confidentiality of hotel guests and pertinent hotel information.
- Ability to ensure security of guest room access and hotel property.
- Ability to prioritize, organize and follow through.
- Ability to resolve problems using good judgment
- Ability to learn quickly and work in fast paced position
- Must be able to multi-task
- Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.
- Constant need to perform the following physical activities: grasping, turning, finger dexterity.
- Occasional need to stand for long periods of time.
- Lifting/carrying up to 25 lbs. frequently and 50 lbs. occasionally.
- Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach.
- Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.
Pay : $20.00 per hour Salary Description
$20.00 + Medical, Dental, 401K, Vacation, Sick
Vacancy posted 2 days ago
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