Complex Case Manager, Licensed Clinical Social Worker (LCSW)

Overview Location: Chicago, IL (Onsite) We are seeking a Complex Case Manager, Licensed Clinical Social Worker (LCSW) to support high-risk members within a multidisciplinary care management environment. This role is responsible for conducting psychosocial assessments, coordinating behavioral health and community-based services, and developing individualized care plans that address both clinical and social needs. This position is ideal for a licensed social worker with managed care, behavioral health, or population health experience who is passionate about helping individuals navigate complex healthcare and social systems while improving long-term outcomes. Responsibilities Conduct comprehensive psychosocial assessments for members with complex medical, behavioral health, and social needs Develop individualized care plans focused on social determinants of health including housing, transportation, food insecurity, and financial barriers Coordinate behavioral health services including outpatient therapy, psychiatric care, crisis intervention, and substance use treatment Collaborate with nurses, medical case managers, physicians, and interdisciplinary teams on integrated care plans Connect members with community resources, government assistance programs, and social service organizations Provide crisis intervention support and assist with safety planning during behavioral health emergencies Support transitions of care from inpatient psychiatric facilities, acute care settings, and residential treatment programs Advocate for member access to medically necessary behavioral health and social support services Maintain accurate documentation of assessments, interventions, and care coordination activities within the care management platform Monitor member progress and adjust care plans as needed to support positive health outcomes Promote trauma-informed and member-centered care approaches throughout interactions Participate in care management meetings and interdisciplinary case reviews Qualifications Master of Social Work (MSW) degree from an accredited program required Active Licensed Clinical Social Worker (LCSW) licensure required Multi-state licensure preferred Minimum of 3 years of post-licensure experience in case management, behavioral health, or managed care required Experience within a health plan, managed care organization, or population health setting preferred Strong knowledge of community resources, behavioral health systems, and social determinants of health Experience with crisis intervention, trauma-informed care, and safety planning required Strong communication, advocacy, and care coordination skills Schedule Full-time position Standard business hours Standard full-time hours per pay period Salary Range The salary range for this position is approximately $70,000 – $95,000 annually ($33.65 – $45.67 per hour), based on experience and qualifications. Interview Process Selected candidates will participate in a multi-step interview process, including an initial screening with TalentLNX followed by interviews with department leadership. Equal Opportunity Employer TalentLNX is committed to equal employment opportunity and a diverse, inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr TalentLNX LLC