Offline - Brand Ambassador (Sales Associate)

Overview As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it. You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. Your Responsibilities You're a people person! You engage with every guest using the AEO Selling Model to help them find exactly what they’re looking for, with a friends-first mindset. Educate guests on AE & Aerie product details and make product suggestions to fit their needs. Introduce guests to the AEO loyalty program and additional brand channels. Flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. Proactively resolve guest concerns while adhering to company policy. Be a team player and contribute to the team’s success. Maintain integrity by adhering to AEO's policies & procedures. You'd Be Great For This Role If You love interacting with people and are full of energy. You can handle multiple tasks in a fast-paced environment. You are available to work when guests shop (evenings, weekends & holidays). You love AE and Aerie products. You have retail experience or are eager to learn (practice makes perfect). You are at least 16 years of age. Our Brand Ambassadors Love AEO Because They work with REAL people and are part of the #AEOFamily. Development opportunities, skill-building, and potential for career advancement. 40% off product at AE & Aerie year-round (plus seasonal discounts with new Floorsets). Store contests with chances to win merchandise and exclusive prizes. About Us OFFLINE by Aerie offers a complete collection of activewear and accessories made for real movement and real comfort. Built on the success of Aerie's leggings and sports bras, OFFLINE celebrates real life and a lifestyle that includes both everyday moments and the motivation to get moving. The Real Good promise extends to OFFLINE collections with fleece, leggings and tees made with the planet in mind. AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity laws. AEO prohibits discrimination against associates and applicants for employment based on race or color, religion or creed, sex (including pregnancy), age, national origin, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information, veteran status, or any other characteristic protected by law. Reasonable accommodations for religion and disability are provided in accordance with applicable law. Pay/Benefits Information Starting pay is determined by factors including relevant experience and location. Paid time off, paid sick leave, and holiday pay vary by job level/type, location, and years of service. Certain benefits subject to eligibility requirements; additional information may be available upon request. Job Info Job Identification: 16959 Job Category: Stores Posting Date: 2025-08-13 Job Schedule: Part time Locations: Beachwood, OH, United States #J-18808-Ljbffr American Eagle Outfitters Inc.